Allyson Nguyen
Enoree
Summary
Dynamic manager with proven expertise in customer service, team leadership, and inventory management. Skilled in resolving disputes and enhancing team productivity to drive business success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Whataburger Restaurants L&c
Boiling Springs, SC
09.2024 - 12.2025
- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and developed staff on customer service best practices and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Enhanced team productivity through effective scheduling and workflow management.
- Monitored cash handling procedures to maintain accuracy in financial transactions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
PMGM
Cookout
Spartanburg, SC
12.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated schedules and meetings, ensuring efficient time management for executives.
- Assisted in project planning, contributing to successful execution of departmental initiatives.
- Conducted regular audits to ensure accuracy in inventory records and identify discrepancies.
Server
Texas Roadhouse
Spartanburg, SC
05.2023 - 03.2024
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to ensure accuracy in menu items and special requests.
- Trained new servers on restaurant protocols and best practices for service excellence.
- Maintained cleanliness and organization of dining areas to create a welcoming environment.
- Resolved guest complaints promptly, fostering positive experiences and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Manager
Red Lobster
Spartanburg, SC
03.2020 - 06.2023
- Conducted performance evaluations, providing feedback for continuous improvement initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored cash handling procedures to maintain accuracy in financial transactions.
CNA
Union Medical Center
Union, SC
02.2018 - 06.2020
- Administered patient care, including vital sign monitoring and assistance with daily living activities.
- Collaborated with healthcare teams to develop individualized care plans for patients.
- Trained and mentored new CNA staff on best practices and facility protocols.
- Ensured compliance with safety procedures and infection control guidelines during patient interactions.
- Assisted in mobility support, promoting independence and enhancing overall patient well-being.
- Assisted patients with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
No Degree - Nursing
ECPI
Greenville ScHigh School Diploma -
Union County High
Union, SC05-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Documentation and reporting
- Operations management
- Shift scheduling
- Budget control
- Employee onboarding
- Coaching and mentoring
- Inventory management
Certification
Servsafe Food Protection Manager Certification 03/19/2024-03/19/2029.
Five Star Management 11/01/2025
Timeline
Manager
Whataburger Restaurants L&c
09.2024 - 12.2025
PMGM
Cookout
12.2023 - 09.2024
Server
Texas Roadhouse
05.2023 - 03.2024
Manager
Red Lobster
03.2020 - 06.2023
CNA
Union Medical Center
02.2018 - 06.2020
No Degree - Nursing
ECPI
High School Diploma -
Union County High