Allyssa Couch
Ladson
Summary
Experienced paraprofessional with three years in special education, demonstrating strong teamwork, dependability, and organizational skills. Committed to fostering an inclusive learning environment and supporting diverse student needs. Proven ability to collaborate effectively with educators and contribute to student success.
Overview
16
16
years of professional experience
Work History
Special Education Paraprofessional
Berkeley County School District
Ladson
12.2023 - Current
- Collaborated with teachers to implement individualized education plans, ensuring tailored support for each student.
- Facilitated daily classroom activities for students with disabilities, promoting their inclusion and skill development.
- Delivered one-on-one assistance to boost student engagement and foster active participation in learning.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Attended training sessions to stay updated on special education practices.
Wax Specialist
European Wax Center
Charleston
01.2018 - 11.2023
- Assessed clients' skin conditions to tailor recommendations for improved skin health.
- Advised clients on proper home-care regimens.
- Discussed procedures and treatment options with clients.
- Informed guests of suitable products, contributing to increased retail sales.
- Resolved customer complaints to enhance client satisfaction and retention.
- Maintained clean and sanitary workspace.
- Handled busy schedules and stayed on top of key deadlines.
- Developed team communications and information for meetings.
Member Services Representative
REV Federal Credit Union
Goose Creek
03.2014 - 12.2016
- Promoted products and services to customers during service and account management calls, enhancing customer engagement.
- Developed empathetic client relationships, earning reputation for consistently exceeding service standards.
- Enhanced sales abilities and product knowledge to deliver optimal service and consistently meet quotas.
- Promptly responded to inquiries and requests from prospective customers.
- Cross-trained and backed up other customer service managers.
Lead Teller
Wells Fargo
Charleston
01.2010 - 02.2014
- Identified potential needs through observation, questioning and listening.
- Investigated and promptly resolved issues with patron accounts.
- Introduced customers to other bank team members to help meet financial needs.
- Answered inquiries regarding checking and savings accounts and other related products.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Counted, verified and handled bank deposits and armored car transactions.
Education
Bachelor of Science - Multicategorical Special Education
Southern Wesleyan University
Greenville, SC05-2028
Bachelor of Science - Advertising And Marketing Communication
Johnson & Wales University
Providence, RI05-2023
Esthetics Certificate - Esthetics
Charleston Cosmetology Institute
North Charleston, SC08-2017
High School Diploma -
West Ashley High School
Charleston, SC06-2008
Skills
- Spa retail sales
- Guest services expertise
- Advanced hair removal trained
- Individualized education plans
- Classroom management
- Team collaboration
- Effective communication
- Behavioral plan management
Timeline
Special Education Paraprofessional
Berkeley County School District
12.2023 - Current
Wax Specialist
European Wax Center
01.2018 - 11.2023
Member Services Representative
REV Federal Credit Union
03.2014 - 12.2016
Lead Teller
Wells Fargo
01.2010 - 02.2014
Bachelor of Science - Multicategorical Special Education
Southern Wesleyan University
Bachelor of Science - Advertising And Marketing Communication
Johnson & Wales University
Esthetics Certificate - Esthetics
Charleston Cosmetology Institute
High School Diploma -
West Ashley High School