Alondra Perez Cortes
Gaffney
Summary
One of the thinks that stands out about myself is that I’m a Strong communicator and team player, eager to learn new processes to support overall organizational success. Effectively meet front-end needs with skilled merchandising, customer support and register management. An Sales expert promotes products and works to boost store profits. Also a Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled in inventory management, customer service, and transaction processing. Excel at communication, problem-solving, and adaptability, ensuring smooth operations in fast-paced retail environments. With many years of Warehouse experience I can identify as a professional leader with excellent time management, additionally with equipment operation skills and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. I’m Driven to improve efficiency and quality by adhering to company procedures. I identify as one of the Adaptable Warehouse Floaters , Reliable and hardworking , with a background in efficient warehouse operations. Strengths include managing multiple tasks simultaneously, ensuring safety compliance, and maintaining order within fast-paced environments. Decisive problem solver with demonstrated ability to improve workflow processes and contribute positively to team objectives.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Warehouse Floater
Dollar Tree Distribution Center
Cowpens
02.2025 - Current
- Operated warehouse equipment to facilitate efficient material handling.
- Assisted in inventory management and stock replenishment processes.
- Collaborated with team members to maintain cleanliness and organization in the warehouse.
- Supported training of new employees on warehouse protocols and safety standards.
- Operated forklift to move materials within the warehouse.
- Responded quickly to urgent requests from production departments regarding material needs.
- Organized deliveries by sorting and stocking receivables
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Warehouse Order Selector
Dollar General Distribution Center
Jonesville
10.2023 - 01.2025
- Operated forklifts to move inventory within the warehouse efficiently.
- Collaborated with team members to streamline warehouse operations daily.
- Trained new staff on safety protocols and operational procedures effectively.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Operated forklifts and pallet jacks for inventory movement.
- Communicated with supervisors regarding any issues or discrepancies encountered while selecting orders.
- Labeled packages with customer information before loading onto trucks.
- Participated in monthly meetings with management team to discuss job performance, goals, objectives.
- Assisted in training new employees on proper safety protocols for operating machinery.
Point of Sale Associate
Cricket Wireless
Gaffney
12.2022 - 07.2023
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and asked detailed questions to quickly determine needs.
- Promoted and advertised sales, discounts and special promotions to generate revenue and build client loyalty.
- Computed sales prices and totaled purchases with cash register.
- Conducted product inventories by counting items on hand and notifying supervisors of low stock.
- Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.
- Stocked and replenished merchandise according to store merchandising layouts.
- Reconciled cash register at end of shift by balancing cash, credit cards and checks.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Customer Service Cashier
La Unica Supermarket
Spartanburg
05.2022 - 07.2022
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- interactions and consistent appreciation.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Recommended, selected, located and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Delivered tactful discussions and diplomacy when responding to escalating situations.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Gaffney High School
Gaffney, SC 12.2020 - 12.2022
Skills
- POS System Operation
- Payment Processing
- Customer Assistance
- Order Management
- Creative Thinking
- Customer Service
- Reporting and Documentation
- Product Location
- Analytical Thinking
- Transaction Balance Sheets
- Adaptable and Flexible
- Customer Service Excellence
- Cash Drawer Balancing
- Retail Operations
- Product Recommendations
- Product Scanning
- Drawer Balancing
- Team Leadership
- Problem-Solving
- Merchandise Restocking
- POS Systems
- Order selector
- Price Identification
- Relationship Building
- Product and Service Sales
- Customer Seating
- ID Verification
- Cash Register Operation
- Customer Relations
- Team collaboration
- Safety training
- Forklift operations
- Safety protocols
Languages
Spanish
Native/ Bilingual
Certification
- PE equipment certification
Timeline
Warehouse Floater
Dollar Tree Distribution Center
02.2025 - Current
Warehouse Order Selector
Dollar General Distribution Center
10.2023 - 01.2025
Point of Sale Associate
Cricket Wireless
12.2022 - 07.2023
Customer Service Cashier
La Unica Supermarket
05.2022 - 07.2022
High School Diploma -
Gaffney High School
12.2020 - 12.2022