Alyssa Fisher
Lancaster,WI
Summary
Dedicated Certified Medical Assistant with proven expertise in optimizing clinic workflows and patient care at Palmetto Medical Group. Excelled in EMR systems and patient communication, significantly enhancing clinic efficiency and patient satisfaction. Maintained up-to-date certifications and mastered both clinical applications and compassionate care, contributing to a seamless, patient-focused environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Medical Assistance
Palmetto Medical Group
10.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms upon request by provider.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
Carolina Heart Specialists
02.2023 - 10.2023
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Work under supervision of Physicians/Nurse Practitioners to treat and prevent various cardiovascular diseases.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed up to 50 patients per day to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
Education
High School Diploma -
Lancaster High School
Lancaster, SC05.2023
Certification - Medical Assisting
York Technical College
Rock Hill, SC05.2023
Certification - EKG Technician
York Technical College
Rock Hill, SC05.2023
Skills
- Discharge Summaries
- Clinical Applications
- Patient Treatment
- Human Anatomy and Physiology
- Medical Filing
- Quality Patient Care
- Restocking Lab Supplies
- Physician Communication
- EMR Systems
- Patient Intakes
Certification
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
- First Aid/CPR Certified
Timeline
Certified Medical Assistance
Palmetto Medical Group
10.2023 - 05.2024
Certified Medical Assistant
Carolina Heart Specialists
02.2023 - 10.2023
High School Diploma -
Lancaster High School
Certification - Medical Assisting
York Technical College
Certification - EKG Technician
York Technical College
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