Amanda Blessing
Anderson
Summary
A well organized, attention to detail individual who thrives on quality of work and by stepping up to a challenge and being the best. Respected for interpersonal skills, integrity and team building/participation with both my peers and management. I am a very dedicated and motivated worker that needs minimal supervision and has over 19 years experience in my field.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Report Developer Manager
RoundPoint Mortgage Servicing, LLC
Fort Mill
12.2015 - Current
- Managed a team of 3 while creating and maintaining over 4100+ reports within MicroStrategy and SSRS. Created dashboards and filters within a ticketing system (Jira) to be able to track sprints and workflow.
- Built and implemented daily and monthly reports for the operation divisions to utilize for reduction in process errors. These types of reports significantly increased efficiencies in the operations teams' productivity.
- Responsible for optimizing load/get scripts to meet our SLA load times. Assisted DBA's in deploying scripts between environments and monitoring load jobs.
- Consistently met aggressive deadlines and provided exceptional service to both internal and external customers.
- Monitored server performance metrics during peak load times for troubleshooting any issues with the reporting system.
- Implemented best practices for report development including security, scalability, maintainability and usability standards.
- Optimized existing reports by improving query performance and reducing execution time.
Senior Systems Support Specialist
First Advantage
Charlotte
02.2000 - 12.2015
- Company Overview: Formerly LexisNexis, Choicepoint, Secure Point and Pinkerton Services Group
- Assisted in the migration of custom and standard reports to the First Advantage, LexisNexis and Choicepoint platforms and provided gaps that would impact reporting and the smooth migration of clients.
- Created quarterly business review reports, for account and sales managers, to give to executive management. They consisted of graphs, statistical data, financial data, pivot charts and historical year over year data for small businesses and Fortune 500 companies.
- Accelerated productivity by creating tools to automate existing operational procedures. Streamlined processes through automation and wrote simple to complex formulas to simplify current processes to get a desired output.
- Served as a consultant to account managers and customers to help develop reporting to meet client needs.
- Formerly LexisNexis, Choicepoint, Secure Point and Pinkerton Services Group
Education
Computer Science
Purdue University
West Lafayette, IN12.1999
Computer Science
Indiana State University
Terre Haute, IN05.1998
Computer Science
University of Southern Indiana
Evansville, IN12.1997
High School Diploma -
Benton Central Jr. Sr. H.S.
Oxford, INMicroStrategy Developer Certification -
Charlotte, NCCrystal Report
Seagate
Charlotte, NCReport
Hyperion
St. Petersburg, FLSkills
- SSRS
- PL/SQL
- Microstrategy
- MySql
- MS Access
- MS Excel
- Crystal Reports
- Hyperion
- Logi-XML
- Relationship Management
- Customer Service
- Leadership
- Oracle Databases
- SQL Databases
- Data visualization
- Performance optimization
- Query optimization strategies
- Critical thinking aptitude
- Continuous improvement mindset
- Agile development
- Problem-solving mindset
Certification
- MicroStrategy Developer Certification
- Seagate Crystal Report classes, Charlotte, NC, 2
- Hyperion Report classes, St. Petersburg, FL, 2, basic, advanced
Training
- Yearly FCRA training
- Yearly Privacy training
Timeline
Report Developer Manager
RoundPoint Mortgage Servicing, LLC
12.2015 - Current
Senior Systems Support Specialist
First Advantage
02.2000 - 12.2015
Computer Science
Purdue University
Computer Science
Indiana State University
Computer Science
University of Southern Indiana
High School Diploma -
Benton Central Jr. Sr. H.S.
MicroStrategy Developer Certification -
Crystal Report
Seagate
Report
Hyperion