Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
6
6
years of professional experience
Work History
Assistant Sales Floor Manager
Walmart
Murrells Inlet, SC, US
09.2021 - 10.2025
Facilitated daily operations by managing inventory tasks, training new personnel, and ensuring customer satisfaction.
Front Desk Receptionist
Latour Management
Murrells Inlet, SC, US
07.2020 - 09.2021
Oversaw daily operations to enhance guest experiences. Coordinated check-in and check-out processes for efficiency. Supervised housekeeping and maintenance tasks to maintain property standards. Analyzed inventory levels and managed communication through phone inquiries.
Oversaw daily hotel operations to enhance guest satisfaction. Coordinated with various departments to streamline service delivery. Trained and mentored staff to uphold high service standards.
Activities Assistant
Festiva Resorts
Murrells Inlet, SC, US
08.2019 - 03.2020
Oversaw daily activity programs such as water aerobics, game play, and arts and crafts. Coordinated scheduling and managed multiple computer applications to enhance operational efficiency.
Managed customer service interactions to ensure effective communication and support.
Education
High School Diploma -
Lakewood High School
Hebron, OH
01.2006
Skills
Front desk
Computer skills
Customer service
Microsoft Office
Personal Information
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer