Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Holland

Spartanburg,SC

Summary

Dynamic Account Operations Specialist with a proven track record at Adidas, excelling in operational efficiency and project management. Leveraged analytical thinking to resolve complex issues, enhancing customer satisfaction and optimizing warehouse productivity. Skilled in cross-functional communication and business forecasting, contributing to a well-prepared workforce and improved workflow.

Overview

17
17
years of professional experience

Work History

Account Operations Specialist

Adidas
03.2024 - 03.2025
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.
  • Utilized advanced analytical skills in order to resolve complex operational issues effectively.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.

Wave Planner

Adidas
04.2008 - 03.2024
  • Optimized warehouse efficiency by developing and implementing strategic wave plans.
  • Maintained up-to-date knowledge on industry advancements, ensuring that warehouse operations remained responsive to evolving demands.
  • Prioritized workload based on factors such as urgency, resources available, and customer requirements to achieve positive outcomes.
  • Assisted management in setting performance goals based on analysis of historical trends and current objectives.
  • Managed daily wave planning tasks, ensuring timely completion and adherence to established guidelines.
  • Implemented best practices for warehousing operations, resulting in improved productivity and workflow.
  • Trained new employees on wave planning procedures, contributing to a well-prepared workforce.
  • Contributed ideas during brainstorming sessions aimed at enhancing overall warehouse functionality.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.

Education

Bachelor of Science - Healthcare Administration

Western Governors University
Salt Lake City, UT
06-2026

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Process planning
  • Logistics management
  • Business forecasting
  • Experience in leadership
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Excellent communication
  • Analytical thinking
  • Data analysis

Timeline

Account Operations Specialist

Adidas
03.2024 - 03.2025

Wave Planner

Adidas
04.2008 - 03.2024

Bachelor of Science - Healthcare Administration

Western Governors University

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Amanda Holland