AMANDA MCMAHON
Charleston
Summary
Reliable and versatile practice manager offering several years of experience working in busy, customer-driven environments. Experienced in office performance metrics, scheduling appointments and overseeing budgets. Known for high productivity and efficient task completion. Specializing in operational management, financial oversight, and staff development.
Overview
6
6
years of professional experience
Work History
Practice Manager
AirSculpt
06.2025 - Current
- Led hiring, training, and management of office staff, including receptionists and nurses, to enhance team effectiveness.
- Addressed patient inquiries and enhanced satisfaction to ensure exceptional customer service.
- Managed budget allocations while driving quality improvement initiatives.
- Identified operational improvement areas and implemented processes that streamlined workflows.
- Developed marketing strategies to attract new patients through social media and campaigns.
Office Manager
A.T Dermatology
06.2024 - 05.2025
- Managed daily operations of a busy dermatology office, ensuring smooth patient flow and administrative efficiency.
- Coordinated office functions by managing patient appointments, maintaining medical records, and handling correspondence to streamline operations.
- Managed billing and coding for insurance claims, ensuring compliance with healthcare regulations and minimizing claim rejections.
- Analyzed patient feedback and service performance data to recommend improvements and enhance patient satisfaction.
- Organized office supplies and equipment, negotiating with vendors to ensure cost-effective purchasing.
- Pursued new business opportunities by analyzing market trends and competitor activities, contributing to strategic growth in the dermatology sector.
Marketing and Communications Manager
Dannemora Federal Credit Union
07.2022 - 04.2024
- Created and managed engaging content for company website and social media channels to enhance online presence.
- Oversaw budget management in the marketing department.
- Processed charitable contribution inquiries and crafted press materials for sponsored events to promote community engagement.
- Worked closely with other local businesses on fundraising and community development.
- Utilized google analytics to track company data.
Event Sales and Marketing Manager
Party Plus Events
12.2019 - 07.2022
- Executed sales, planning, and delivery of diverse events, enhancing client engagement.
- Initiated marketing campaigns across email, digital, and social media, increasing audience reach.
- Developed and maintained client relationships to enhance service delivery.
- Gathered post-event feedback and compiled reports to identify actionable areas for improvement.
- Handled communication and coordination of deliveries with suppliers.
Education
Some College (No Degree) - COMMUNICATION
STATE UNIVERSITY OF NEW YORK AT ALBANY
Skills
- Practice management
- Patient relations
- Healthcare marketing
- Compliance auditing
- Budget management
- Workflow efficiency
- Schedule management
- Staff training
- Market research
- Problem resolution
Timeline
Practice Manager
AirSculpt
06.2025 - Current
Office Manager
A.T Dermatology
06.2024 - 05.2025
Marketing and Communications Manager
Dannemora Federal Credit Union
07.2022 - 04.2024
Event Sales and Marketing Manager
Party Plus Events
12.2019 - 07.2022
Some College (No Degree) - COMMUNICATION
STATE UNIVERSITY OF NEW YORK AT ALBANY