I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. I am always prepared to tackle new challenges and advance organizational objectives with dedication and enthusiasm. I love people and have spent the last 13 years working directly with clients, creating lasting and meaningful relationships with them.
Overview
8
8
years of professional experience
Work History
Stylist
Dale James Salon
05.2019 - Current
Fostered a warm and welcoming atmosphere for clients and team members.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
Resolved guest complaints about service or style.
Counted and documented opening and closing cash amounts daily.
Owner/Operator and Stylist
Do Or Dye Hair Studio
07.2017 - 05.2019
Managed several stylists and business operations
Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Resolved guest complaints about service or style.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Counted and documented opening and closing cash amounts daily.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Entrusted to handle confidential and sensitive situations in professional matter.
Housekeeper
Holiday Inn Express Hotel & Suites Sedalia Missouri
03.2017 - 08.2018
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
AA - Fine Arts
Greenville Technical College
Greenville, SC
06.2025
Cosmetology License -
Crevier's Academy of Cosmetology
Kalispell, MT
12.2012
High School Diploma -
Flathead High School
Kalispell, MT
06.2011
Skills
Quick learner
Appointment scheduling
Highly motivated self-starter
Positive attitude
Excellent communication skills
Resourceful
Strong problem solver
Valid Driver's license
Multi-line phone proficiency
Payment processing
Complex Problem-solving
Timeline
Stylist
Dale James Salon
05.2019 - Current
Owner/Operator and Stylist
Do Or Dye Hair Studio
07.2017 - 05.2019
Housekeeper
Holiday Inn Express Hotel & Suites Sedalia Missouri
03.2017 - 08.2018
AA - Fine Arts
Greenville Technical College
Cosmetology License -
Crevier's Academy of Cosmetology
High School Diploma -
Flathead High School
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