Amanda R Turner
Greenwood
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
26
26
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
Greenwood
11.2023 - 05.2026
- Assisted customers in selecting furniture and home decor items.
- Assisted customers with product selection, sizing and styling.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained product displays to enhance customer engagement and shopping experience.
- Provided accurate information about products, prices and services.
- Ensured store cleanliness and organization to create a welcoming environment.
- Worked with fellow sales team members to achieve group targets.
Assistant Store Manager
Citi Trends
Greenwood
09.2023 - 11.2024
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in managing daily store operations and staff activities.
- Trained and mentored team members on customer service standards.
- Resolved customer inquiries and complaints effectively and professionally.
- Oversaw daily cash handling procedures and reconciled discrepancies.
Third key holder
Kay Jewelers
Greenwood
11.2020 - 08.2023
- Assistant/Acting manager
- Greeted customers and assisted in selecting jewelry that met their preferences, enhancing customer satisfaction.
- If we don't have a piece in store I help them find jewelry through our website or special orders from our quality books.
- My other duties include opening the store, getting the computers and registers up and running for the day, opening the safe and taking out cash drawers, repairs and orders to be put in their designated drawers, getting ultrasonic machine prepared, and jewelry cases uncovered for the day.
- I also prepare repairs for shipping to the repair shop and count merchandise on designated days.
- I receive in repairs that come from our repair shop, make sure they are correct, call customers and make appointments for them to pick up their pieces.
- I receive in special orders and any merchandise that comes to us from our other Kay stores or from our website.
- I perform inspections and cleaning on jewelry, change watch batteries, add and or remove watch links.
- Managed daily communications, approving or denying repair estimates after consulting with customers, and proactively reached out to customers regarding special events.
- I help all sales associates that I work with if they need my assistance and help to make a successful team within our store.
- At the closing of each day I close down registers, count out any cash for deposits, run reports off each register, run hustle stats, lock up all repairs and orders in the safe and make sure the store is clean and sanitized and cover all jewelry cases before locking up and carrying the deposit to the bank.
- Strived to create a positive shopping and working environment at Kay Jewelers, contributing to overall customer and team satisfaction.
- Coordinated daily store operations to enhance customer experience and maintain operational efficiency. and ensured compliance with company policies.
- Assisted customers with product selection and provided exceptional service.
- Supervised team members and delegated tasks during peak hours.
- Trained new employees on store procedures and sales techniques.
- Streamlined inventory organization to ensure accurate stock levels and quick retrieval. and maintained accurate product displays.
Teachers and Instructors, All Other
Charzanne Beauty College
Greenwood
08.2019 - 03.2020
- Assisted students with theory and book work to enhance understanding of course material.
- Helped students learn state board procedures in order for them to take state board exam.
- Assigned students to clients and supervised their work on clients.
Vault Teller
NEIGHBORS UNITED CREDIT UNION
GREENWOOD
10.2010 - 12.2014
- Facilitated the account opening process for new clients, process loans
- Processed cash transactions accurately for member accounts and services.
- Balanced cash drawer daily to ensure accuracy and compliance.
- Assisted members with account inquiries and transactions efficiently.
Vault Keeper
Neighbors United Credit Union
Greenwood
08.2010 - 12.2014
- Control the vault, combo and keys as well.
- Ensured all necessary data was inputted for loan approval.
- Communicated with members via email to resolve inquiries and issues.
- Balance teller drawer throughout the day.
- Managed vault access, combination, and security keys.
- Acted as vault teller, ensuring proper handling of cash assets.
- Send and email members with any questions or concerns they may have.
- My duties included opening savings and checking accounts for new members of the credit union.
- Keep all paperwork together to balance vault daily.
- Ensured availability of new member packets and daily operational documents.
- Since I was the vault teller.
Cashier
Pic & Save
Ninety Six
08.2000 - 10.2010
- Managed inventory, stocked shelves, priced merchandise, and handled cash and checks as a cashier.
- Maintained accurate paperwork balance to support efficient operations., filling cooler with stock.
- Answered phones and assisted customers to provide excellent service.
- Swept and mopped floors daily to maintain cleanliness in store. kept doors and windows clean as well as keeping parking lot swept.
- Swept and mopped floors daily and cleaned doors and windows.
Education
High School Equivalency Diploma - General High School Curriculum
Piedmont Technelogical College
Greenwood, SC2 Years of College or a Technical or Vocational School - Cosmetology
Charzanne Beauty College
Greenwood, SC1 Year of College or a Technical or Vocational School - core classes: Algebra, computer, English, Biology, Medical Terminology
Piedmont Technical College
Greenwood, SCSkills
- Product knowledge
- Visual merchandising
- Merchandise display
- Product sales
- Point-of-sale systems
- Inventory management
- Cash management
- Cash management accuracy
- Team collaboration
- Relationship building
Occupational Licenses Certificates And Training
- Cosmetology license, Charzanne Beauty College, 05/01/17, 03/01/21
- CU Technology Certificate, CU National Association, Inc., 06/01/13
- Advanced Lending, CU Technology Cert., SC Credit Union League, CU National Association, 06/01/13
- CU Sales Certificate, CU National Association, Inc., 05/01/13
Timeline
Sales Associate
Ashley Furniture Homestore
11.2023 - 05.2026
Assistant Store Manager
Citi Trends
09.2023 - 11.2024
Third key holder
Kay Jewelers
11.2020 - 08.2023
Teachers and Instructors, All Other
Charzanne Beauty College
08.2019 - 03.2020
Vault Teller
NEIGHBORS UNITED CREDIT UNION
10.2010 - 12.2014
Vault Keeper
Neighbors United Credit Union
08.2010 - 12.2014
Cashier
Pic & Save
08.2000 - 10.2010
High School Equivalency Diploma - General High School Curriculum
Piedmont Technelogical College
2 Years of College or a Technical or Vocational School - Cosmetology
Charzanne Beauty College
1 Year of College or a Technical or Vocational School - core classes: Algebra, computer, English, Biology, Medical Terminology
Piedmont Technical College