Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amber Davidson

Boiling Springs

Summary

Proven leader with a track record of enhancing customer satisfaction through exceptional service and meticulous attention to detail. Skilled in cash handling and complex problem-solving, I excel in fast-paced environments, driving efficiency and fostering positive client relationships. Demonstrates strong time management and computer skills, ensuring seamless financial transactions and operational excellence.

Overview

17
17
years of professional experience

Work History

Money Services Associate

Walmart
09.2019 - Current

• Managing a variety of financial transactions, including processing bill payments, facilitating money transfers.

• Handling check cashing and money orders while ensuring that all transactions are executed accurately and efficiently.

• Maintaining a high standard of customer service.

• Preparing cash and check deposits for bank pickup, • Meticulous organization and attention to detail.

• Providing a welcoming environment for customers, addressing their needs promptly, and ensuring that all processes run smoothly.

Receptionist

A Couple Coats Painting
10.2017 - 09.2019

• Effectively manage scheduling to ensure seamless coordination of projects and optimal use of resources. • Oversee the collection of payments, ensuring that transactions are processed efficiently and professionally.

• I would conduct follow-up calls to maintain open lines of communication with clients, addressing any questions or concerns they may have.

• Providing exceptional customer service would be at the forefront of my responsibilities.

• Fostering positive relationships and ensuring client satisfaction throughout the entire painting process.

Store Manager

Starbucks
04.2011 - 10.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Front Desk Receptionist

Comfort Inn & Suites
01.2008 - 04.2011
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Education

High School Diploma -

West Henderson High School
Hendersonville, NC
06.2009

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Cash handling
  • Customer interaction
  • Complex Problem-solving
  • Courteous and professional

References

Josh Ruff

828-551-5858


Debra Tidwell

864-266-6202


Joseph Gregory

864-804-2069


Rhonda Baer

484-797-0527


Roshanda Peeples

980-282-0009

Timeline

Money Services Associate

Walmart
09.2019 - Current

Receptionist

A Couple Coats Painting
10.2017 - 09.2019

Store Manager

Starbucks
04.2011 - 10.2017

Front Desk Receptionist

Comfort Inn & Suites
01.2008 - 04.2011

High School Diploma -

West Henderson High School
Amber Davidson