Amber Jenkins
Piedmont
Summary
Executive Assistant
Medical Billing Specialist
Overview
6
6
years of professional experience
Work History
Executive office assistant/Biller
Medasic Suboxone Clinic
08.2023 - Current
- Conduct interviews for potential employee
- Handle on-boarding documentation for new employees
- Train new office staff in policies, procedures and how to run the office
- Run payroll using systems ADP, and Gusto
- Manage every office to be sure it has coverage day to day, manage employee time off and deliver supplies to offices etc
- Manage federal bureau patients' documentation for appointments and payment purposes
- Medicals records
- Update patient census lines to reflect payer changes, or liability changes inside of EMR system
- Manage insurance, payments, and appeal queue for outstanding and denied claims, to keep them in good standing
- Run aging reports to check outstanding balances for insurance copays, private pay, Medicaid
- Talk with patients on admission about payments, insurance etc
Revenue Optimization Specialist
MSN
08.2021 - 08.2023
- Company Overview: Greenville, SC
- Manage insurance, payments, and appeal queue for outstanding and denied claims, to keep them in good standing
- Use EPIC to verify patient information and to print out medical records as needed
- Create, print, and send out claims to insurance companies
- Reach out to insurance carriers to get denial reasons, or eobs for missing payments
- Greenville, SC
Lead A/R Specialist
Onsite Health and Wellness
02.2020 - 08.2021
- Company Overview: Simpsonville, SC
- Build spreadsheets for denied claims that need to be worked
- Contact insurance carriers regarding claims that have been denied, to see if documentation is needed for claims to be paid
- Check insurance eligibility
- Post insurance payments and remits from ACH, ERA and patient payments, and balanced at the end of day and end of month to match
- Simpsonville, SC
Medicare Part B/ Medicaid Office Manager
PWG Partners
04.2019 - 12.2020
- Company Overview: Greenville, SC
- Administrative work includes ordering office supplies
- Greeting visitors
- Payroll with ADP
- Create, print, and send out claims to insurance companies
- Use spreadsheet for outstanding claims that were paid or denied
- Used practice suites to post insurance payments
- Contacted insurance carriers to get denial reasons for denied claims
- Put in monthly inventory for medical facilities throughout the southeast
- Get new and up to date patient paperwork (face sheet, physician notes, and orders, insurance)
- Scanned in and entered in patient paperwork into Brightree EMR system
- Check patient insurance eligibility before sending out inventory
- Contact home care patients to see if they need any supplies
- Performed data entry for customer information, shipments, and orders
- Greenville, SC
Education
Certificate - Human Resource Generalist
Greenville Technical College
Greenville, SC04.2021
Certificate - Unit Secretary
Greenville Technical College
Greenville, SC05.2013
HS Diploma -
Woodmont High School
05.2005
Skills
- Advanced multitasking
- Detail-oriented mindset
- Time management expertise
- Exceptional organization
Timeline
Executive office assistant/Biller
Medasic Suboxone Clinic
08.2023 - Current
Revenue Optimization Specialist
MSN
08.2021 - 08.2023
Lead A/R Specialist
Onsite Health and Wellness
02.2020 - 08.2021
Medicare Part B/ Medicaid Office Manager
PWG Partners
04.2019 - 12.2020
Certificate - Human Resource Generalist
Greenville Technical College
Certificate - Unit Secretary
Greenville Technical College
HS Diploma -
Woodmont High School