Amber Johnson

During this period, I took time away from the workforce to focus on personal development and family responsibilities. This included caring for a loved one, pursuing independent study, and volunteering within my community. While not formally employed, I remained engaged in activities that strengthened my organizational, communication, and problem-solving skills. I also kept current with industry trends through online courses, networking, and freelance projects.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Learned and adapted quickly to new technology and software applications.

• Evaluated training effectiveness through feedback surveys and performance metrics, refining content as necessary.
• Mentored new trainers, providing guidance on best practices for delivering engaging learning experiences.
• Streamlined onboarding processes, reducing time-to-productivity for new hires across multiple departments.
• Designed e-learning modules using instructional design principles to increase accessibility and engagement in training sessions.
• Facilitated workshops and seminars, promoting continuous professional development among staff members.
• Enhanced employee retention by implementing comprehensive training and development programs.
• Collaborated with department heads to identify training needs and align programs with organizational goals.
• Developed and implemented training programs to enhance employee skills and productivity.

• Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
• Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problem solving.
• transferred low performing teams to #1 across the enterprise, comparable to that of the Top 1 tenured teams
• Increased NH performance with sales development, strategy training and agent engagement
• Developed a comprehensive onboarding program for new development team members, providing necessary training and resources to enable rapid integration into ongoing projects.

• Developed and implemented training programs to enhance sales techniques and product knowledge.
• Analyzed sales performance data to identify trends and areas for improvement.
• Facilitated workshops to improve team collaboration and communication skills.
• Mentored junior sales staff, providing guidance on best practices and strategies.
• Collaborated with management to align coaching initiatives with company goals.