Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Carter

Rock Hill

Summary

Achieved high levels of customer satisfaction through proactive service and relationship management. Drove team success by fostering collaboration and supporting individual contributions. Mastered new skills rapidly to enhance overall performance. Targeted growth opportunities that align with organizational objectives and maximize value.

Overview

16
16
years of professional experience

Work History

Manager

Massage Oasis
Rock Hill, SC
11.2024 - Current
  • Oversee daily operations, ensuring exceptional service delivery and client satisfaction.
  • Manage payroll, expenses and scheduling.
  • Implement process improvements, reducing appointment scheduling errors by optimizing software utilization.
  • Manage inventory levels and vendor relationships.

Payroll Specialist

Brittany Ayers CPA
Rock Hill, SC
01.2022 - 05.2025
  • Processed payroll for diverse client base, ensuring accuracy and compliance with regulations.
  • Managed employee records and updated payroll information efficiently.
  • Reviewed timekeeping data to verify hours worked and resolve discrepancies promptly.
  • Coordinated year-end reporting processes, including W-2 filings and tax documentation preparation.
  • Collaborated with accounting teams to reconcile payroll accounts and ensure financial accuracy.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Office Administrator, Client/Account Management

First Choice Property Management
Rock Hill, SC
01.2010 - 01.2013
  • Managed office correspondence and communication to ensure efficient workflow.
  • Maintained accurate records of tenant information and lease agreements.
  • Assisted in budget tracking and invoicing processes for property expenses.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Real Estate Professional, Closing Coordinator, Buyer/Seller Agent, Administrative Assistant

Queen B Group at Heartland Realty
Rock Hill, SC
01.2017 - 2022
  • Guided clients through property acquisition and leasing processes, ensuring alignment with market trends.
  • Negotiated contracts and agreements, optimizing terms for client satisfaction and profitability.
  • Conducted market analysis to identify investment opportunities.

Virtual Assistant/Data Entry Specialist, Records Management, Research

Brenda Bain, Guardian Fidelity, H2O Wizard
Remote
01.2013 - 2023

Managed bookkeeping and data entry. Provided market analysis reports and generated leads.

Education

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Carolina School of Real Estate

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Rock Hill High School

Skills

  • Relationship building and rapport
  • Administrative support
  • Data entry specialist
  • Scheduling and calendar management
  • Customer relations and communications
  • Account management
  • Business development and planning
  • Relationship building and rapport

Timeline

Manager

Massage Oasis
11.2024 - Current

Payroll Specialist

Brittany Ayers CPA
01.2022 - 05.2025

Real Estate Professional, Closing Coordinator, Buyer/Seller Agent, Administrative Assistant

Queen B Group at Heartland Realty
01.2017 - 2022

Virtual Assistant/Data Entry Specialist, Records Management, Research

Brenda Bain, Guardian Fidelity, H2O Wizard
01.2013 - 2023

Office Administrator, Client/Account Management

First Choice Property Management
01.2010 - 01.2013

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Carolina School of Real Estate

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Rock Hill High School
Amber Carter