Amberly Polk
794 Second Bend Rd
Summary
Accomplished Restaurant Hostess at Yoko's, adept at optimizing dining crew workflow and enhancing customer service. Leveraged social perceptiveness and relationship building to boost repeat visits by 20%. Expert in bill computation and task prioritization, ensuring seamless operations in high-volume settings. Passionate about delivering exceptional dining experiences.
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Yokoso
08.2025 - Current
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Cashier
Vasillios
05.2024 - 02.2025
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Woodland Highschool
Dorchester, SCSkills
- Dining crew workflow optimization
- Group reservations management
- Dining customer service
- High volume dining
- Social perceptiveness
- Relationship building
- Task prioritization
- Customer service
- Table setting arrangements
- Reservation coordination
- Service prioritization
Accomplishments
Currently progressing through my certification as a nurse while also complementing my medical assistant training. i am gaining hands on experience and developing essential skills in patient care, clinical procedures, and healthcare support, preparing me to contribute effectively in medical settings.
Certification
CPR
First-aid
Languages
English
Full Professional
Timeline
Restaurant Hostess
Yokoso
08.2025 - Current
Cashier
Vasillios
05.2024 - 02.2025
High School Diploma -
Woodland Highschool