Ame Sims

Document Control (October 2020 - Present)

• Identified errors and suggested appropriate edits.

· Creating and updating work instructions

· Maintaining controlled documents such as SDS, TDS and customer specification

· Updating and creating part and mold numbers for new and existing customers

· Communication with other associates for changes in work instructions, BOMS, routings and processes

· Utilization foe Microsoft Teams, Power-Link, Mapics & Exel

· Making sure latest CAD files and blueprints are on the network.

Human Resources Receptionist (March 2019 – May 2020)

· Assist with the day-to-day efficient operation of the HR/Compensation department.

· directing calls to appropriate associates

· mail distribution

· dealing with confidential and sensitive issues

· communication of benefit programs changes and updates

Customer Service Representative (October 2015 – March 2019)

· responsible for working with multiple customers and performing order management

· ordering process, including entry; order acknowledgement

· utilizing lead times, quantity breaks and pricing

· providing resolution of pricing, billing and payment discrepancies

· liaison between the production team and the customers for scheduling

Finishing Department Lead -( April 2014 – October 2015)

· Completes production plan by scheduling and assigning

personnel

· Problem solving

· Utilization of Mapics, Microsoft Office and E-mail

· Payroll

· Forklift Certified

· Completes production plan by scheduling and assigning personnel

· Infusing vacuum sealed molds with catalyzed resin

· Inventory

· Mold repair