Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amelia Sherbert

Union

Summary

Dynamic and detail-oriented professional with a proven track record at AllState, excelling in customer service and office organization. Adept at managing high-volume inquiries and enhancing client satisfaction through effective problem-solving and communication skills. Recognized for maintaining confidentiality and fostering positive team collaboration in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

AllState
01.2024 - 01.2025


  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected insurance fees and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Increased customer retention by maintaining a welcoming and organized reception area.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.

Referee

YMCA
03.2022 - 05.2024

Sales Associate

Itty Bitty
06.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Print Production Assistant

Hometown Ink
04.2022 - 05.2023
  • Ensured color accuracy across multiple printing platforms using advanced color management tools and techniques including calibration profiles and color matching systems.
  • Assisted in the scheduling and coordination of print production projects to meet tight deadlines and client expectations.
  • Played a key role in reducing turnaround times for urgent print requests through effective communication with colleagues and proactive problem-solving abilities.
  • Adapted quickly to changing client needs and requirements, making appropriate adjustments to project workflows while maintaining composure under pressure.
  • Handled high-volume production tasks efficiently by maintaining a strong focus on quality control and attention to detail.

Education

Bachelor of Science - Nursing

University of South Carolina Aiken
Currently Enrolled
05-2027

Associate of Science -

University of South Carolina
Union
05-2025

Associate of Arts -

University of South Carolina
Union, SC
05-2025

High School Diploma -

Union County High School
Union, SC
05-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Verbal and written communication
  • Office organization
  • Hospitality services
  • Sensitive information handling

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like working with my hands and fixing things
  • Crafting and DIY Projects
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Baking/Cooking
  • Reading
  • Team Sports
  • Gardening

Timeline

Front Desk Receptionist

AllState
01.2024 - 01.2025

Sales Associate

Itty Bitty
06.2023 - 01.2024

Print Production Assistant

Hometown Ink
04.2022 - 05.2023

Referee

YMCA
03.2022 - 05.2024

Bachelor of Science - Nursing

University of South Carolina Aiken

Associate of Science -

University of South Carolina

Associate of Arts -

University of South Carolina

High School Diploma -

Union County High School

Similar Profiles

CREATE PROFILE
Amelia Sherbert