AMERA MITCHELL
Columbia
Summary
Developed versatile skills in a fast-paced, customer-oriented environment. Demonstrated expertise in managing tasks efficiently and maintaining high levels of accuracy. Seeking to transition into a new field where these skills can drive exceptional performance and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Student Postal Clerk
The University Of South Carolina
Columbia, SC
08.2024 - Current
- Sorted and placed mail into mailboxes and post office boxes with high level of accuracy.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Developed strong knowledge of USPS policies and procedures, providing assistance to customers when needed.
FOH and BOH Team Member
Chicken Salad Chick
Beaufort, SC
05.2023 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
Scooper
Bruster's Real Ice Cream
Beaufort, SC
03.2022 - 07.2024
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking expiration dates and removing expired items.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
Education
Bachelor of Arts - Psychology
The University of South Carolina
Columbia, SC05-2028
Skills
- Accountability
- Networking
- Communication
- Time Management
- Cleanliness and Organization
- Problem-solving skills
- Verbal/written communication
Accomplishments
DECA
- State Competition 3rd place in HRM - 2023
- International Career Development Conference Top 30 in HRM - 2023
- Recognition of Excellence
COLLEGEBOARD
- 2023 National African American Recognition Program
- Advanced Placement
- AP Scholar with Honor
- AP Seminar and Research Certificate
UNIVERSITY OF SOUTH CAROLINA
- President's List - Fall 2024
- Dean's List - Spring 2025
- President's List - Fall 2025
Timeline
Student Postal Clerk
The University Of South Carolina
08.2024 - Current
FOH and BOH Team Member
Chicken Salad Chick
05.2023 - Current
Scooper
Bruster's Real Ice Cream
03.2022 - 07.2024
Bachelor of Arts - Psychology
The University of South Carolina