Results-driven Business Administration major with hands-on experience in Human Resources and office management. Skilled in employee relations, recruitment, onboarding, and maintaining efficient office operations. Strong organizational and communication abilities, with a proven track record of supporting HR functions and ensuring smooth daily business activities. Adept at multitasking, problem-solving, and contributing to team success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Stocker
Aldi
11.2024 - Current
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Facilitated smoother store openings by stocking necessary products before each shift.
Stocked designated items on shelves, end caps and displays.
Security Officer
Dsi Security
09.2024 - 01.2025
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Deli Clerk
Kroger
06.2024 - 08.2024
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
Human Resources Intern
Your Move LLC
05.2024 - 08.2024
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered phone and performed clerical duties to assist human resources department.
Created and updated tracking spreadsheets using MS Excel.
Developed strong written and verbal communication skills.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Maintained relationships with personnel using strong collaboration and teamwork skills.
Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
Worked with HR team to coordinate company events.
Updated and maintained employee records to respond quickly to requests for information.
Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
Cashier
IGA Grocery Store
09.2023 - 03.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Addressed customer needs and made product recommendations to increase sales.
Package Handler
FedEx
07.2023 - 09.2023
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Proved successful working within tight deadlines and a fast-paced environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Lead Custodian
SSC Services For Education
05.2023 - 08.2023
Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
Optimized workflow efficiency by analyzing data from routine performance evaluations of custodial staff members.
Boosted overall facility appearance by maintaining high standards for cleanliness in all areas, including restrooms, offices, and common spaces.
Sanitized and maintained floors by sweeping, mopping and refinishing.
Performed custodial duties to maintain area in clean and habitable condition.
Streamlined maintenance processes by establishing clear communication between custodians, management, and other departments.
Janitor
IH Services
05.2022 - 08.2022
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Data Entry Clerk
Pure Power Tech
05.2021 - 08.2021
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Entered data into various computer systems accurately using Microsoft Office Suite.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Shift Manager
Taco Bell
07.2019 - 08.2020
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Dishwasher
Red Lobster
01.2018 - 08.2018
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.