Amir Williams
Columbia
Summary
Dynamic and results-driven professional with experience at Big Lots, excelling in warehouse safety and truck unloading. Proven ability to enhance inventory management and customer satisfaction through effective teamwork and adaptability. Skilled in pallet jack operation, consistently minimizing product damage while optimizing stock organization for a seamless shopping experience. Effective at prioritizing tasks and meeting deadlines. Experienced in handling numerous projects at once while ensuring accuracy. Thorough team contributor with strong organizational capabilities.
Overview
4
4
years of professional experience
Work History
Truck Unloader
Big Lots
05.2025 - Current
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
Shelf Stocker
Big Lots
05.2025 - Current
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Greeted customers and directed to requested products.
Online Retailer
Depop
10.2021 - 01.2025
- Managed logistics partnerships effectively, ensuring timely deliveries and addressing any shipping-related issues promptly to maintain positive customer relationships.
- Conducted regular competitor analysis to stay informed of industry trends and proactively adjust strategies as needed for continued growth.
- Provided exceptional customer service through personalized recommendations, creating loyal clientele and increasing word-of-mouth referrals.
- Optimized product listings with keyword-rich descriptions, enhancing search engine visibility and driving organic traffic growth.
- Analyzed sales data to identify trends and optimize pricing strategies, maximizing profitability without sacrificing customer satisfaction.
- Managed inventory levels effectively to minimize costs while ensuring product availability for customers at all times.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Monitored trends in online retail to identify new opportunities for growth.
Education
High School Diploma -
River Bluff High School
Lexington, SC06-2022
Skills
- Warehouse safety procedures
- Truck unloading
- Adaptable to change
- Pallet jack operation
- Truck loading
- Following instructions
- Shelf stocking
- Scanner operation
Timeline
Truck Unloader
Big Lots
05.2025 - Current
Shelf Stocker
Big Lots
05.2025 - Current
Online Retailer
Depop
10.2021 - 01.2025
High School Diploma -
River Bluff High School
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