Amori Williams
Summerville
Summary
Welcome to my Resume , my name is Amori Williams I would love to join a team I have a lot of experience with outbound calls and communication, My customers service is great and I always leave my customers satisfied with my work , thank you so much for taking the time out of the day to look at my resume, I don’t let my team down and shoot for 30-50 calls a day. I’m great for looking for property and selling property. Answering calls and appointment setting and helping with difficult customers.
Overview
5
5
years of professional experience
Work History
Remote, Appointment Setter
MUSC
Charleston
09.2024 - 01.2026
- Scheduled appointments for patients and healthcare providers efficiently.
- Coordinated follow-up calls to ensure patient satisfaction and scheduling.
- Assisted in resolving scheduling conflicts among patients and staff.
- Provided excellent customer service to enhance patient experience consistently.
Remote/In Person
Trident Regional Medical Center
Summerville
01.2021 - 05.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed high volume of inbound customer inquiries effectively.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Appointment Setter
Veracity insurance solutions
06.2022 - 01.2023
- Scheduled appointments for clients seeking insurance solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Education
High School Diploma -
Burke High School
Charleston, SC05-2023
Some College (No Degree) - Medical Administrative Assistant
ECPI University
Virginia Beach, VA07-2026
Skills
- Appointment scheduling
- Customer service
- Communication skills
- Outbound calling
- Telephone etiquette
Timeline
Remote, Appointment Setter
MUSC
09.2024 - 01.2026
Appointment Setter
Veracity insurance solutions
06.2022 - 01.2023
Remote/In Person
Trident Regional Medical Center
01.2021 - 05.2023
High School Diploma -
Burke High School
Some College (No Degree) - Medical Administrative Assistant
ECPI University