Amy Collins
Bethune
Summary
Dynamic healthcare leader with extensive experience at Sandhills Medical Foundation, excelling in EMR integration and regulatory compliance. Proven track record in enhancing quality metrics and achieving PCMH recognition. Skilled in data validation and team leadership, driving continuous quality improvement initiatives that increased compliance by 40%. Committed to operational excellence and effective communication.
Overview
22
22
years of professional experience
Work History
Director of Quality and Value Based Care
Sandhills Medical Foundation
01.2014 - 01.2025
- Oversaw CQI (Continuous Quality Improvement) program
- Led the process of mapping discrete data elements for accurate and efficient reporting.
- Conducted data validation, re-validation, identified discrepancies, and implemented corrective actions as part of continuous quality improvement
- Supervised the referral team monitoring outgoing referrals for completeness, increased compliance by 40%
- Maintained PCMH (Patient Centered Medical Home) Recognition through NCQA (National Committee for Quality Assurance) since 2013 to current
- Developed and updated policies and procedures through the CQI program to keep the organization compliant with HRSA (Health Resources and Services Administration), NCQA and other regulatory entities.
- Continued to provide all Clinical, staffing and utilization, and some financial reports for yearly required HRSA UDS (Uniform Data System) reports
- Reported to the Board of Directors Monthly between 2022 and 2024, then quarterly in 2025
- Led the organization to receive the Gold HRSA Health Center Quality Leader Badge (the top 10% of the nation’s FQHC’s – Federal Qualified Healthcare Center for 2021 through 2025
- Led the organization to receive Silver HRSA Health Center Quality Leader Badge (the top 10-20% of all FQHC’s) 2017, 2018 and 2020
- Led the organization to receive HRSA Access Enhancer Badge in 2020, 2021 and 2024
- Led the organization to receive HRSA’s Advancing HIT for Quality 2020-2022 and 2025
- Led the Organization to receive the HRSA’s Health Disparities Reducer Badge in 2020 and 2021
- Led the Organization to receive the HRSA’s Preventive Health Badge in 2025
- Led the Organization to receive HRSA’s National Quality Leader Badge for Behavior Health, Heart Health and the only center in the state to receive the National Quality Leader Cancer Screening Badge.
- Provided provider quality and productivity reports to providers and finance for provider incentives
Director of Nursing
Sandhills Medical Foundation
01.2009 - 01.2014
- Oversaw all nursing staff and clinical operations.
- Played a key role in implementing Veradigm (Formerly known as Allscripts) EMR, successfully integrating the organization’s largest site without prior backup.
- Maintained and customized the EMR system for organizational needs.
- Responsible for data reporting to federal authorities and quality initiatives.
- Led the process of mapping discrete data elements for accurate and efficient reporting.
- Conducted data validation, identified discrepancies, and implemented corrective actions as part of continuous quality improvement.
- Solely responsible for meaningful use reporting and compliance.
- Played a key role in implementing Veradigm (Formerly known as Allscripts) EMR, successfully integrating the organization’s largest site without prior backup.
- Developed and generated the first electronic report from the new EMR for UDS (Uniform Data System) submission, streamlining data collection from manual to electronic processes.
- Created and developed EMR training guides for staff
- Onboarded new providers and nursing staff training them on the EMR
- Training all staff on EMR upgrades and workflow changes
- Initiated the PCMH (Patient Centered Medical Home) Recognition process and received level 3 (the highest) recognition through NCQA
Floor Nurse
Sandhill Health Center
01.2003 - 01.2009
- Provided direct patient care as a floor nurse, supporting daily clinical operations.
- Gained additional responsibilities for data management and health quality compliance.
- Entered electronic data for the Primary Care Health Disparities Collaborative.
- Participated in the CQI program (Continuous Quality Improvement)
- Led data reporting on a Hepatitis C initiative beginning in 2007.
- Managed manual data collection for the clinical component of UDS reporting.
Education
LPN - Nursing
Applied Technology Education Center
Camden07-1998
Skills
- Electronic Medical Records (EMR) Customization & Management
- Healthcare Data Reporting (UDS, Meaningful Use)
- Nursing Leadership & Staff Supervision
- Data Validation & Quality Improvement
- Regulatory & Federal Compliance (FQHC, UDS)
- Continuous quality improvement (CQI)
- Developing and implementing policies and procedures
- Value Based Care program
- Billing department assistance with codes and code mapping
- Continuous quality improvement
- Data validation
- Policy development
- EMR integration
- Performance reporting
- Healthcare analytics
- Quality assurance
- Regulatory compliance
- Team leadership
- Effective communication
- Staff training
- Validation protocols
- Documentation control
- Quality metrics development
- Quality training programs
- Quality auditing
- Operational excellence
- Validation techniques
- Quality assurance methodologies
- Strong work ethic
- Workflow optimization
- Performance metrics
- Teamwork and collaboration
- Team building
- Attention to detail
- Write reports
- Professional demeanor
- Employee supervision
- Analytical skills
- Team collaboration
Accomplishments
SC Primary Heath Care Association Nurse of The Year 2024
Timeline
Director of Quality and Value Based Care
Sandhills Medical Foundation
01.2014 - 01.2025
Director of Nursing
Sandhills Medical Foundation
01.2009 - 01.2014
Floor Nurse
Sandhill Health Center
01.2003 - 01.2009
LPN - Nursing
Applied Technology Education Center