Summary
Overview
Work History
Education
Skills
Timeline
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Amy Hitt

Simpsonville

Summary

Dynamic Area Manager with a proven track record at Performance Food Group Co, excelling in relationship building. Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

9
9
years of professional experience

Work History

Area Manager

Performance Food Group Co
07.2024 - Current
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Collaborated with clients and distributors to create and promote new products.
  • Built relationships with customers and community to establish long-term business growth.

Assistant General Manager

Grimaldi's Coal Brick Oven Pizzeria
06.2020 - 07.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Assistant General Manager

Macaroni Grill
11.2016 - 02.2020
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.

Education

General Studies

Lorain County Community College
Elyria, OH

Skills

  • Relationship building

  • Sales presentations

  • Territory management

  • Sales training

  • Account monitoring

  • Schedule coordination

  • Lead qualification

  • Competitor analysis

  • Cold calling

  • New account development

  • Rapport and relationship building

  • Time management

Timeline

Area Manager

Performance Food Group Co
07.2024 - Current

Assistant General Manager

Grimaldi's Coal Brick Oven Pizzeria
06.2020 - 07.2024

Assistant General Manager

Macaroni Grill
11.2016 - 02.2020

General Studies

Lorain County Community College

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Amy Hitt