Amy Kestner

• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Managed office supplies inventory and placed orders when necessary.
• Answered questions from customers regarding products and services offered by the company.
• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Scheduled appointments between clients and customers and internal staff members.

Performed dental hygienist duties in the absence of an office’s regular RDH.

• Ensured that infection control procedures were followed at all times during treatments.
• Performed administrative tasks such as filing documents or updating patient records.
• Developed positive relationships with patients through effective communication techniques.
• Participated in continuing education courses related to advances in the field of dentistry.
• Obtained medical histories from new patients prior to beginning treatment plans.
• Performed periodontal charting and took intraoral radiographs.
• Collaborated with dentists in developing individualized treatment plans for each patient's needs.
• Maintained a clean work environment by following safety protocols set forth by the American Dental Association.
• Applied sealants, fluorides, desensitizing agents, topical anesthetics, cavity varnishes, and other restorative materials to teeth surfaces as needed.
• Reviewed patient charts before providing care in order to ensure accuracy of information.
• Answered questions from patients concerning their dental needs or concerns.