Amy L. Ross
Georgetown
Summary
Knowledgeable Director of Operations with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Demonstrated leadership and problem-solving skills to drive continuous improvement and achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Director of Operations
Amedisys Home Health
04.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Clinical Manager
Amedisys Home Health
06.2021 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
RN Case Manager
Regency Sothern Care Hospice
11.2020 - Current
- Provide high-quality direct patient care to geriatric hospice patients.
- Supervised a staff of LPNs and CNAs, exercising strong team leadership skills in areas of assignment delegation, scheduling, and patient relations.
- Provide care, medicine, and treatment in accordance with plan of care.
- Performed Body Audits, Quarterly Summaries, and Annual Summaries.
- 843.651.2335
RN Case Manager/Clinical Supervisor
Agape Care
06.2015 - 11.2020
- Provide high-quality direct patient care to geriatric hospice patients.
- Supervised a staff of LPNs and CNAs, exercising strong team leadership skills in areas of assignment delegation, scheduling, and patient relations.
- Provide care, medicine, and treatment in accordance with plan of care.
- Performed Body Audits, Quarterly Summaries, and Annual Summaries.
- 843.947.0851
Education
Associate of Science - Nursing
Horry-Georgetown Technical College
Conway, SC05-2012
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
Timeline
Director of Operations
Amedisys Home Health
04.2023 - Current
Clinical Manager
Amedisys Home Health
06.2021 - Current
RN Case Manager
Regency Sothern Care Hospice
11.2020 - Current
RN Case Manager/Clinical Supervisor
Agape Care
06.2015 - 11.2020
Associate of Science - Nursing
Horry-Georgetown Technical College
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