Amy Thompson
Myrtle Beach
Summary
Registered nurse with 29 years of experience and solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Overview
28
28
years of professional experience
Work History
Marketing Manager
MUSC Bayada Home Health
11.2025 - Current
- Developed and executed marketing campaigns to increase brand awareness and engagement.
- Assisted in organizing promotional events, fostering community relationships and brand visibility.
- Conducted market research to identify new opportunities and target markets.
- Analyzed market trends and consumer behavior to inform strategic decision-making.
Account Executive
Medical Services of America
03.2025 - 11.2025
- Collaborated with internal teams to streamline communication and service delivery processes.
- Assisted in developing marketing materials to promote company offerings effectively.
- Conducted market research to identify potential clients and new business opportunities.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Community Liaison
Encompass Health Rehabilitation Hospital
09.2024 - 03.2025
- Facilitated community outreach programs to enhance patient engagement and support services.
- Collaborated with healthcare teams to assess community needs and develop targeted initiatives.
- Organized educational workshops to promote health awareness among local populations.
- Established partnerships with local organizations to expand resource availability for patients.
- Assisted in evaluating program effectiveness through feedback collection and analysis.
Patient Care Coordinator
Amedisys Home Health
09.2017 - 09.2024
- Coordinated patient care plans, ensuring compliance with medical guidelines and patient preferences.
- Streamlined communication between healthcare providers, patients, and families to enhance care delivery.
- Managed scheduling of home health visits, optimizing resource allocation and staff utilization.
- Developed educational materials for patients, improving understanding of treatment options and procedures.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Home Health Nurse/Patient Care Coordinator
Incare Home Health
03.1998 - 09.2017
- Provided comprehensive patient assessments to develop personalized care plans.
- Administered medications and managed treatment regimens according to physician orders.
- Educated patients and families on health management and disease prevention strategies.
- Coordinated with interdisciplinary teams to ensure seamless patient care delivery.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
Education
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN05-1996
Skills
- HIPAA compliance
- Medication administration
- Care coordination
- Critical thinking skills
- Organizational skills
- Customer service
- Patient relations
- Medical terminology
- Relationship building
- Documentation
- Business development
- Networking strategies
Timeline
Marketing Manager
MUSC Bayada Home Health
11.2025 - Current
Account Executive
Medical Services of America
03.2025 - 11.2025
Community Liaison
Encompass Health Rehabilitation Hospital
09.2024 - 03.2025
Patient Care Coordinator
Amedisys Home Health
09.2017 - 09.2024
Home Health Nurse/Patient Care Coordinator
Incare Home Health
03.1998 - 09.2017
Bachelor of Science - Nursing
East Tennessee State University