Summary
Overview
Work History
Education
Skills
Timeline
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Amy Vondrak

LUGOFF

Summary

Versatile and dynamic professional with a proven track record at CIOX HEALTH, adept in medical records management and critical decision-making. Streamlined distribution operations to enhance customer satisfaction and ensured compliance with HIPAA regulations. Excelled in high-pressure EMS roles, significantly improving patient care coordination. Skilled in vital sign assessment and effective communication, embodying dedication to efficiency and privacy.

Overview

14
14
years of professional experience

Work History

Distribution Coordinator

Lionseyeinstitute
02.2019 - 05.2019
  • Coordinated with sales and production teams to ensure accurate forecasting of product demand and efficient allocation of resources.
  • Streamlined distribution operations for faster order fulfillment and increased customer satisfaction.
  • Monitored equipment maintenance schedules to ensure optimal functionality and minimal downtime within the distribution center.
  • Prioritized and rearranged tasks to meet changing demands.

Medical Records Specialist

CIOX HEALTH, Health Information Managment
01.2015 - 09.2018
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.

EMT-Basic

Sumter County EMS
04.2005 - 08.2014
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Responded to 911 calls for medical emergencies.
  • Educated public on emergency medical services.
  • Collaborated with medical doctors and other healthcare professionals.

Education

High School Diploma -

Bloomingdale Senior Highschool
Valrico, FL
06-1996

Skills

  • Medical records management
  • Basic life support
  • Scheduling and planning
  • Insurance verification
  • Vital sign assessment
  • Medical office procedures
  • Critical decision-making skills
  • Medical records filing
  • Telephone etiquette

Timeline

Distribution Coordinator

Lionseyeinstitute
02.2019 - 05.2019

Medical Records Specialist

CIOX HEALTH, Health Information Managment
01.2015 - 09.2018

EMT-Basic

Sumter County EMS
04.2005 - 08.2014

High School Diploma -

Bloomingdale Senior Highschool

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Amy Vondrak