Anabelle Mairena
Hilton Head Island,SC
Summary
Dynamic and results-driven professional with experience as an Assistant Bakery Manager at Fresh Market Grocery Store. Expert in waste reduction and product rotation, enhancing customer satisfaction through exceptional service. Proven ability to delegate tasks effectively while implementing merchandising strategies to drive sales and meet inventory
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong abilities and attention to detail, ensuring dining experience.
Reliable [Desired Position] with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
19
19
years of professional experience
Work History
Assistant Bakery Manager
Fresh Market Grocery Store
01.2023 - Current
- Managed department inventories by tracking sales and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Managed order fulfillment process for cake orders and catering needs – prioritizing workflow based on deadlines and client expectations.
Server
Stack,s Pancakes
03.2006 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Hinoki Japanese Restaurant
12.2019 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Samuel Saenz Flores
Heredia. Costa Rica11-1990
Skills
- Food preparation
- Sanitation protocols
- Task delegation
- Product rotation
- Waste reduction
- Merchandising strategies
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Assistant Bakery Manager
Fresh Market Grocery Store
01.2023 - Current
Server
Hinoki Japanese Restaurant
12.2019 - 09.2023
Server
Stack,s Pancakes
03.2006 - 09.2024
High School Diploma -
Samuel Saenz Flores
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