Shelby Griffen
Columbia
Summary
Accomplished Logistics Manager at Amazon DSP, adept in enhancing customer satisfaction and optimizing supply chain processes. Demonstrated expertise in shipping, receiving, and distribution management, coupled with strong team leadership and problem-solving skills. Achieved significant improvements in on-time delivery rates, showcasing a commitment to excellence and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Manger
Amazon DSP
05.2022 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Quality Control Inspector Supervisor
Q2
09.2020 - 05.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Medical Technician
Pacifica Senior Living Regency
01.2019 - 09.2020
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Pitching Instructor
Coach Daves
02.2016 - 08.2019
- Maintained accurate records of player statistics, attendance, and achievements throughout the season.
- Encouraged teamwork among pitchers through cooperative drills emphasizing collaboration and communication skills on the mound.
- Ensured a safe and supportive environment by enforcing proper warm-up exercises and stretching techniques.
- Utilized advanced technology tools for tracking player progress and analyzing performance data.
- Assisted head coach in planning practices, drills, and conditioning exercises that challenged players to improve their skills.
- Mentored younger pitchers in developing mental toughness and resilience on the mound.
Education
High School Diploma -
Boiling Springs Highschool
Boiling Springs, SC05.2017
Skills
- Shipping and receiving
- Warehouse Management
- Distribution Management
- Supply Chain Management
- Team Management
Certification
- Forklift Cerification - 2019
Timeline
Logistics Manger
Amazon DSP
05.2022 - Current
Quality Control Inspector Supervisor
Q2
09.2020 - 05.2022
Medical Technician
Pacifica Senior Living Regency
01.2019 - 09.2020
Pitching Instructor
Coach Daves
02.2016 - 08.2019
High School Diploma -
Boiling Springs Highschool
- Forklift Cerification - 2019
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