Anasia Campbell
Charleston
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
10
10
years of professional experience
Work History
Nutrition Service Worker
CCSD Food and Nutrition Service
Charleston
03.2025 - Current
- Prepared and served nutritious meals to students in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas during service hours.
- Cleaned and sanitized all kitchen equipment and surfaces, according to health standards.
Eligibility Representative
Accredo
Memphis
12.2020 - 03.2025
- Managed eligibility determinations for patients requiring specialty medications.
- Reviewed patient documentation to verify insurance coverage and benefits.
- Collaborated with healthcare providers to obtain necessary information for approvals.
- Processed and maintained confidential patient information in compliance with regulations.
- Communicated effectively with patients regarding eligibility and application processes.
- Provided customer service support in a professional manner.
Office Assistant
Physicans Footcare
North Charleston
10.2019 - 12.2020
- Managed patient scheduling and coordinated appointments efficiently.
- Assisted with patient intake by verifying insurance and collecting necessary information.
- Maintained organized medical records according to compliance standards.
Front Desk Associate
Tumbleston Photography Studios
North Charleston
06.2018 - 09.2019
- Managed front desk operations and provided excellent customer service to clients.
- Scheduled appointments and maintained the studio calendar for efficiency.
- Handled client inquiries via phone, email, and in-person communication.
Front Desk Receptionist
Statefarm Insurance
North Charleston
01.2016 - 01.2018
- Performed administrative duties such as scheduling appointments or taking payments from clients.
- Completed day-to-day duties accurately and efficiently.
Education
West Ashley High School
Charleston, SCSkills
- Scheduling coordination
- Attention to detail
- Time management
- Customer service
Timeline
Nutrition Service Worker
CCSD Food and Nutrition Service
03.2025 - Current
Eligibility Representative
Accredo
12.2020 - 03.2025
Office Assistant
Physicans Footcare
10.2019 - 12.2020
Front Desk Associate
Tumbleston Photography Studios
06.2018 - 09.2019
Front Desk Receptionist
Statefarm Insurance
01.2016 - 01.2018
West Ashley High School