Anastasiia Chwalek
Greenville
Overview
12
12
years of professional experience
Work History
Manager
Father and Son Construction
08.2024 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Restaurant Hostess
Palm
12.2023 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Chateau West
08.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Kept customers and crew areas organized.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Aviation
Geosky
10.2022 - 03.2023
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Aviation
Azur Air Ukraine
07.2019 - 06.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Aviation
AtlasGlobal Airlines
06.2018 - 06.2019
- Providing high-level service; working with business class passengers from different countries
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Aviation
Bravo Airways
06.2017 - 06.2018
- Responsible for safety on board; check emergency equipment before flights; manage stressful situations; cooperation with underground service
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Manager Promouter
Киев СпецСталь
06.2015 - 05.2017
- Selling goods; took a part in the exhibition and presentation; communication with clients
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Aviation
Ukrainian International Airlines
01.2013 - 02.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Part-time employment
Orion-Intour
11.2013 - 02.2015
- Finding the potential clients; spreading information in the networks; selling tours
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Hostess
The restaurant “Arena”
06.2013 - 09.2013
- Meeting guests; accompaniment them, introducing a menu; help in order the tables by phone; maintenance friendly atmosphere at the restaurant
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Higher-Masters Degree - Ukrainian and English philology
Ukrainian National Pedagogical University named after M.Drahomanova
01.2013
Skills
- Good communicative skills with people from different nationalities (I am a cosmopolitician); punctuality; I am friendly and easy-going person, discoverer
LNGG
Russian(Native); English(Upper Intermediate); Ukrainian(Native)
Professional Working
English
Professional Working
Hobbies and Interests
traveling; meeting new friends; improve myself; fashion; sport; Pilates; yoga; psychology
Timeline
Manager
Father and Son Construction
08.2024 - 02.2025
Restaurant Hostess
Palm
12.2023 - 07.2024
Restaurant Hostess
Chateau West
08.2023 - 12.2023
Aviation
Geosky
10.2022 - 03.2023
Aviation
Azur Air Ukraine
07.2019 - 06.2022
Aviation
AtlasGlobal Airlines
06.2018 - 06.2019
Aviation
Bravo Airways
06.2017 - 06.2018
Manager Promouter
Киев СпецСталь
06.2015 - 05.2017
Part-time employment
Orion-Intour
11.2013 - 02.2015
Hostess
The restaurant “Arena”
06.2013 - 09.2013
Aviation
Ukrainian International Airlines
01.2013 - 02.2015
Higher-Masters Degree - Ukrainian and English philology
Ukrainian National Pedagogical University named after M.Drahomanova
Similar Profiles
Ernesto MolinaErnesto Molina
Project Manager/Estimator at Classic Restoration And ConstructionProject Manager/Estimator at Classic Restoration And Construction
Rolando WingordRolando Wingord
Preventive and Corrective Maintenance at Father and Son LLCPreventive and Corrective Maintenance at Father and Son LLC
Bradley HenryBradley Henry
Business Partner at Father & Son Landscaping LLCBusiness Partner at Father & Son Landscaping LLC
Wynton LomaxWynton Lomax
Prep Line Cook at CRAVEPrep Line Cook at CRAVE
Joshua NortonJoshua Norton
Medical ICU Nurse at Prisma HealthMedical ICU Nurse at Prisma Health