Andre Godbolt
Florence
Summary
Dynamic and results-driven professional with extensive experience as General Manager at Taco Bell, excelling in operational efficiency and guest satisfaction. Proven track record in budget management and employee retention, fostering a collaborative environment that drives growth and enhances service quality. Skilled in food safety compliance and strategic planning for business expansion.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Restaurant General Manager
Pilot Travel Centers
10.2019 - Current
- Led staff training initiatives to enhance service quality and operational efficiency.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed and maintained schedules to ensure adequate staffing during peak hours.
- Coordinated daily operations, ensuring compliance with health and safety regulations.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Mentored team members, fostering a collaborative environment and enhancing performance standards.
- Optimized table turnover rates by training staff on efficient service techniques and refining seating arrangements for peak hours.
- Maintained a clean and inviting atmosphere within the restaurant by implementing strict cleanliness standards for both staff members and the dining area itself.
- Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
- Evaluated employee performance using established metrics during regular evaluations, identifying opportunities for professional growth or necessary corrective action when warranted.
- Completed inventory purchases and oversaw shipment processing.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
General Manager
Taco Bell
01.2014 - 09.2019
- Led cross-functional teams to enhance operational efficiency and drive strategic initiatives.
- Developed and implemented performance metrics to monitor team effectiveness and productivity.
- Streamlined communication protocols, improving collaboration among departments and reducing response times.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Palmetto Subs
02.2007 - 01.2014
- Oversaw budget management, ensuring resource allocation aligned with organizational goals and priorities.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
High School Diploma -
West Florence
221 Beltline Dr 06-1994
Skills
- Guest satisfaction tracking
- Operational efficiency
- Sanitation standards
- Recruitment and hiring
- Food safety complianc
- Employee retention
- Labor cost control
- POS system
- Scheduling coordination
- Food safety compliance
Certification
- Certified [Job Title], [Company Name] - [Timeframe]serv safe certified
Timeline
Assistant Restaurant General Manager
Pilot Travel Centers
10.2019 - Current
General Manager
Taco Bell
01.2014 - 09.2019
General Manager
Palmetto Subs
02.2007 - 01.2014
High School Diploma -
West Florence