ANDREW HINSON
Columbia
Summary
Results-driven Multifamily Industry Professional experienced in team leadership and operational management. Enhanced workflow and improved team efficiency through strong organizational skills. Fostered collaborative work environments that achieved collective goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Bojangles' Famous Chicken 'n Biscuits
Columbia, SC
06.2024 - 06.2025
- Supervised daily operations, ensuring high-quality service and customer satisfaction.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management processes to maintain stock levels and reduce waste.
Operations Technician
Spin
Charlotte, NC
08.2021 - 06.2022
- Facilitated transportation of scooters from urban sites to the warehouse to ensure timely maintenance and charging.
Supervisor
Sparkle Car Wash
07.2020 - 08.2021
- Directed a staff of five or more car wash attendants, focusing on training and performance optimization.
- Facilitated resolution of customer complaints through active listening and problem-solving techniques.
- Service vehicles
- Submit payroll
- Coordinate team schedules, allocate break times, and oversee overtime hours. Supervise staff timetables, ensure efficient break management, and control overtime distribution. Optimize workforce scheduling, maintain balanced breaks, and manage overtime effectively.
Education
High School Diploma -
Mainland High School
Daytona Beach, FL05-2004
Professional Massage Therapist - Professional Massage Therapist
Southeastern College
Columbia, SC07-2026
Skills
- Leadership Skills
- Customer service
- Work ethic
- Training and mentoring
- Staff management
- Attention to detail
- Team management
- Goal oriented
- Hardworking
Timeline
Supervisor
Bojangles' Famous Chicken 'n Biscuits
06.2024 - 06.2025
Operations Technician
Spin
08.2021 - 06.2022
Supervisor
Sparkle Car Wash
07.2020 - 08.2021
High School Diploma -
Mainland High School
Professional Massage Therapist - Professional Massage Therapist
Southeastern College