Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrew York

Rock Hill

Summary

Dynamic and results-driven professional with a proven track record at Hotel Bennett, excelling in customer service and team collaboration. Skilled in effective problem solving and navigation proficiency, I consistently reduced guest wait times while fostering a positive atmosphere. Committed to maintaining high standards and enhancing operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Valet Attendant

Hotel Bennett
08.2024 - Current
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Barista

Mercantile Copper Dwelling & Design
05.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Food Runner

Kounter
01.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Assistant Manager

Chic-Fil-A
01.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Construction Worker

Deckscapes
01.2019 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Education

Systems Engineering

College of Charleston
Charleston, SC
05-2027

Skills

  • Effective problem solving
  • Quick decision making
  • Professional appearance
  • Navigation proficiency

Certification

  • 10-hour General Industry Safety and Health Certification - Issued 09/14/2022

Timeline

Valet Attendant

Hotel Bennett
08.2024 - Current

Barista

Mercantile Copper Dwelling & Design
05.2024 - Current

Food Runner

Kounter
01.2023 - Current

Assistant Manager

Chic-Fil-A
01.2021 - Current

Construction Worker

Deckscapes
01.2019 - Current

Systems Engineering

College of Charleston

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Andrew York