Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Andrew Zimmer

Myrtle Beach

Summary

Results-driven Operations Manager with a proven track record in task management, reliability, and customer service. Skilled in optimizing departmental operations to enhance efficiency and customer satisfaction.

Overview

30
30
years of professional experience

Work History

Operations Manager

All Roads Company
Dundalk
10.2006 - 06.2026
  • Oversaw daily operations across multiple departments, enhancing operational efficiency.
  • Analyzed performance data to identify areas for improvement in operations.
  • Facilitated communication between teams to optimize project execution.
  • Monitored compliance with industry regulations and company standards in operations, minimizing risks.
  • Addressed customer complaints promptly, maintaining high levels of customer satisfaction.
  • Managed staffing needs through recruitment, selection, onboarding, and training.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Measured and reviewed performance via KPIs and metrics.

Service manger

Rosenthal Acura
Gaithersburg
11.1996 - 09.2006
  • Managed daily operations of service department, enhancing workflow efficiency.
  • Coordinated scheduling for service appointments, maximizing technician productivity.
  • Implemented quality control measures to maintain high service standards.
  • Resolved customer inquiries and complaints to improve satisfaction levels.
  • Developed and maintained relationships with customers, vendors, and suppliers to support service delivery.

Education

Auto Body - Auto Body Repair

York Vo Tech
York, PA
07-1981

High School Diploma -

New Oxford High School
New Oxford, PA
06-1980

Skills

Process optimization

Task management

Customer service

Reliability and responsibility

Collaboration skills

Affiliations

  • Avid Golfer that enjoys the game

Timeline

Operations Manager

All Roads Company
10.2006 - 06.2026

Service manger

Rosenthal Acura
11.1996 - 09.2006

Auto Body - Auto Body Repair

York Vo Tech

High School Diploma -

New Oxford High School
Andrew Zimmer