Andy Bernardin
Columbia
Summary
Accomplished Program Manager and Client Director with a proven track record at IBM, adept in strategic planning and team leadership. Excelled in optimizing resources, enhancing customer satisfaction, and driving revenue growth through innovative strategies. Skilled in project management and interpersonal communication, consistently delivering exceptional results and fostering stakeholder relationships.
Overview
41
41
years of professional experience
Work History
Program Manager
University of South Carolina
07.2018 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Led collaboration across diverse teams to ensure timely project delivery.
Client Director
IBM
03.1984 - 06.2017
- Optimized resources allocation by closely monitoring project timelines, budgets, and deliverables.
- Oversaw the successful launch of new products or services in line with market demand, driving company growth forward.
- Expanded the client base with targeted marketing strategies and personalized outreach efforts.
- Delivered exceptional results with efficient project management and timely execution of tasks.
- Developed new business opportunities for consistent revenue growth through strategic partnerships and market analysis.
- Collaborated closely with internal departments for seamless coordination in achieving organizational objectives.
- Contributed significantly to annual revenue goals through a proactive approach in identifying untapped markets potential opportunities.
- Streamlined processes for increased efficiency, reducing operational costs across the organization.
- Facilitated regular meetings with stakeholders for effective communication of project updates and progress reports.
- Analyzed data from various sources to inform strategic planning efforts and drive informed decision-making processes.
- Managed budgets responsibly to optimize resource allocation while achieving financial targets set by the organization.
- Negotiated favorable contracts to secure long-term partnerships with clients, suppliers, and vendors.
- Increased client satisfaction by effectively managing relationships and providing tailored solutions to their needs.
- Mentored junior staff members for professional development and skill enhancement within the organization.
- Enhanced customer retention, proactively addressing concerns and implementing improvements based on feedback received.
- Led cross-functional teams to successfully implement key initiatives, improving overall company performance.
Education
Baccalaureate - Political Science
University of South Carolina
Columbia, SC12.1983
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Critical thinking
- Interpersonal skills
- Team management
- Customer service
- Good judgment
Timeline
Program Manager
University of South Carolina
07.2018 - Current
Client Director
IBM
03.1984 - 06.2017
Baccalaureate - Political Science
University of South Carolina
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