Angel Cain
Columbia
Summary
Seeking a position in the administrative, office or medical field to utilize skills, education and training to provide quality assistance to potential employers and clients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
LRADAC
Columbia
06.2025 - Current
- Provide telephone coverage
- Greet and engage patients by phone, or in person
- Responsible for answering general questions
- Check patients in that are reporting for groups in the patient system
- Typing/Mailing correspondence
- Compile documents for intake
Durable Medical Equipment Specialist
ACO Medical Supply Company
05.2022 - 12.2024
- Worked closely with physicians to make sure criteria and/or dx coding was met to bill insurance for DME products
- Worked closely with patients to fit DME products
- Educated patients on proper usage, cleaning and placement of DME products
- Verified insurance
- Processed audits
- Processed billing
- Collected EPR (Estimated Patient Responsibility) payments from patients
- Presented new DME products to physicians
- Troubleshooted insurance issues
- Managed inventory
- Processed inventory
- Ordered inventory
Sales Representative
Easy Rest Adjustable Beds
03.2018 - 05.2022
- Proved authenticity of client information
- Dictated concise motive of presentation
- Established clear communication of times and dates to clients
- Set appointments for potential clients
Interior Designer (AUTOCAD)
Maryland Correctional Enterprises
03.2015 - 08.2017
- Determined client goals and requirements of projects
- Sketched preliminary design plans
- Determined space requirements
- Prepared final plans using computer applications
Front Desk/Surgical Coordinator
Sherwood Hall Orthopedics
02.2012 - 01.2015
- Answered phones
- Greeted patients
- Scheduled patient appointments
- Scheduled surgical procedures
- Roomed patients
- Accurately verified all patients' insurance
- Assisted with billing and coding for office
Education
Communications -
Anne Arundel Community College
12.2015
High School Diploma/GED -
Anne Arundel Community College
06.2012
BS - Criminal Justice/Human Service
Colorado Technical University
Skills
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Powerpoint
- Epic
- Multi-phone System
- Customer Service
- Carelogic
Awards
Outstanding Service Award, Award Description #1, 2023
Certification
- The Aegis System
Timeline
Administrative Assistant
LRADAC
06.2025 - Current
Durable Medical Equipment Specialist
ACO Medical Supply Company
05.2022 - 12.2024
Sales Representative
Easy Rest Adjustable Beds
03.2018 - 05.2022
Interior Designer (AUTOCAD)
Maryland Correctional Enterprises
03.2015 - 08.2017
Front Desk/Surgical Coordinator
Sherwood Hall Orthopedics
02.2012 - 01.2015
Communications -
Anne Arundel Community College
High School Diploma/GED -
Anne Arundel Community College
BS - Criminal Justice/Human Service
Colorado Technical University
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