Angel Martin
Cowpens,SC
Summary
Detail - oriented Assistant specialist for about 4 years. Compassionate and dedicated in all work that I do. And knowledgeable in Microsoft Word, Excel and PowerPoint.
Overview
8
8
years of professional experience
Work History
Server
Peach Blossom Diner
Spartanburg, SC
06.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Delivered food and beverages promptly while adhering to health and safety standards.
- Managed cash register operations, processing payments accurately and efficiently.
- Trained new servers on restaurant policies, procedures, and customer service best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Administrative Assistant
Spartanburg Health Department
Spartanburg, SC
08.2023 - 07.2024
- Supported communication between departments to enhance service delivery efficiency.
- Trained new administrative staff on office procedures and software applications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Legal Assistant
AppleOne Employment Services
Spartanburg, SC
08.2021 - 08.2023
- Collaborated with attorneys to prepare legal documents and maintain case files.
- Researched legal precedents and regulations to support ongoing cases.
- Managed scheduling for court appearances and client meetings efficiently.
- Assisted in drafting correspondence and filing motions with the court.
- Maintained organized electronic and physical filing systems for easy access.
- Supported the preparation of trial materials, including exhibits and witness lists.
- Conducted client intake interviews to gather necessary information for case development.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Leasing Assistant
Georgetown Apts
Spartanburg, SC
03.2020 - 08.2022
- Assisted prospective tenants with inquiries and property tours, enhancing customer engagement.
- Prepared leasing documents and maintained accurate tenant records, ensuring compliance with company policies.
- Coordinated maintenance requests and communicated updates to residents, improving tenant satisfaction.
- Supported marketing initiatives by distributing promotional materials and updating online listings.
- Collaborated with the leasing team to develop strategies for increasing occupancy rates in properties.
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Ensured legal compliance by adhering to federal, state, and local housing laws in all leasing activities and documentation procedures.
Customer Service Representative
First Piedmont Federal Savings
07.2019 - 03.2020
- Resolved customer inquiries through effective communication and problem-solving skills.
- Assisted customers with account management, ensuring accurate information and support.
- Processed transactions efficiently, maintaining high levels of accuracy and attention to detail.
- Utilized customer relationship management software to track interactions and enhance service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Barcoder
AER Worldwide
Greer, SC
01.2018 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
No Degree -
Spartanburg Methodist College
Spartanburg, SCHigh School Diploma -
Broome High School
Spartanburg, SC05.2017
Timeline
Administrative Assistant
Spartanburg Health Department
08.2023 - 07.2024
Server
Peach Blossom Diner
06.2022 - Current
Legal Assistant
AppleOne Employment Services
08.2021 - 08.2023
Leasing Assistant
Georgetown Apts
03.2020 - 08.2022
Customer Service Representative
First Piedmont Federal Savings
07.2019 - 03.2020
Barcoder
AER Worldwide
01.2018 - 07.2019
No Degree -
Spartanburg Methodist College
High School Diploma -
Broome High School