Angela Crane
Elgin
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams. Also, a recovering addict myself.
Overview
22
22
years of professional experience
2001
2001
years of post-secondary education
Work History
Service Receptionist
Midlands Toyota
Columbia
05.2023 - Current
- Customer Service, which included answering and directing phone calls, answering questions, scheduling appointments, addressing and diffusing customer complaints while maintaining excellent customer relations.
- Collected, counted and dispersed money to perform basic bookkeeping functions.
- Rented out vehicles.
Desk Clerk
Data Guys
Elgin
01.2018 - 01.2021
- Answered phones, communicated with customers to answer questions, explained information and addressed complaints.
- Collected, counted and dispersed money to perform basic bookkeeping.
- Fixed broken phones.
Medical Assistant
Midlands Podiatry
Columbia
06.2004 - 01.2006
- Performed patient intake and assisted in patient care procedures.
- Conducted pre-authorizations and referrals to meet third party insurer requirements.
- Cleaned treatment rooms and medical instruments complying with OSHA and infection control standards.
Education
Medical Assistant Certification - Medical Assisting
Midlands Technical College
Columbia, SC 06.2000 - 06.2002
Lugoff-Elgin High
Lugoff, SCSkills
- Records management
- Patient intake
- Medical coding
- Clinical procedures
- Insurance verification
- Billing and invoicing
- Appointment scheduling
- Medical terminology
- Patient confidentiality
- Attention to detail
- Laboratory maintenance
- Patient management
- Patient assessments
References
Jeremy Stringer, Owner/Operator at Data Guys, (803) 729-7108
Timeline
Service Receptionist
Midlands Toyota
05.2023 - Current
Desk Clerk
Data Guys
01.2018 - 01.2021
Medical Assistant
Midlands Podiatry
06.2004 - 01.2006
Medical Assistant Certification - Medical Assisting
Midlands Technical College
06.2000 - 06.2002
Lugoff-Elgin High