Dynamic FANS Manager at Greenville County School District with a proven track record in optimizing operational efficiencies and enhancing customer satisfaction. Skilled in team leadership and conflict resolution, I successfully mentored staff, improved performance, and maintained a safe environment, ensuring high-quality service delivery and effective resource management.
Overview
21
21
years of professional experience
Work History
FANS Manager
Greenville County School District
04.2018 - Current
Oversee budgeting and resource allocation to optimize operational efficiencies within the district.
Manage and motivated employees to be productive and engaged in work.
Accomplish multiple tasks within established timeframes.
Maintain professional, organized, and safe environment for employees and patrons.
Enhanc customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximize performance by monitoring daily activities and mentoring team members.
Cross-train existing employees to maximize team agility and performance.
Controll costs to keep business operating within budget and increase profits.
Oversee inventory management, optimizing stock levels, and reducing waste.
Approve time in Kronos.
Place all necessary orders for optimal success of weekly service to students.
FANS Assistant Manager
Greenville County School District
10.2017 - Current
FANS Operator
Greenville County School District
04.2014 - 10.2017
Monitored safety protocols, ensuring compliance with regulations and fostering a secure environment.
Trained new operators on equipment usage and safety practices, promoting team efficiency.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Vocational Instructor
Greenville Technical Collete
08.2004 - 04.2014
Planned and documented programs of study meeting individual needs and abilities of students.
Performed instructional services for Indirect Patient Care and National Certifications in vocational and occupational subjects.
Evaluated student performance using comprehensive assessments, providing valuable feedback on progress and areas for improvement.
Managed resources effectively to ensure access to necessary supplies while staying within budgetary constraints.
Regularly reviewed vocational course content to maintain relevance with industry standards, updating material as needed based on changes in technology or market demands.
Increased student participation through engaging group activities and discussions.
Assisted program participants with achieving career and learning goals.
Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
Developed individualized learning plans to accommodate students with varying abilities and learning styles.
Contributed to school-wide initiatives aimed at improving overall student performance by participating in committees focused on curriculum development, assessment design, or community outreach efforts.
Attended professional development workshops to stay current on relevant industry trends, technologies, and teaching methodologies.
Maintained a positive classroom environment by fostering respect, open communication, and inclusiveness among all students.
Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
Advised students on course selection, career decisions and other academic and vocational concerns.
Connected instruction to real-world experiences and to students' post-secondary goals.
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Identified program successes and failures based on student assessments and course reviews.
Maintained laboratory with equipment, tools and supplies to meet course needs.
Established goals for courses with organized outlines and detailed lessons.
Deployed technology and current research in instruction and monitored students' progress in use of online learning materials and technology.
Developed software content, study aids and handouts for industry professionals.
Education
Medical Office Manager, Coder And Insurance - Indirect Patient Care With National Certifications
Greenville Technical College
Greenville, SC
08-2004
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Documentation and reporting
Customer relationship management (CRM)
Performance management
Staff development
Conflict resolution
Schedule preparation
Performance evaluations
Languages
English
Full Professional
Timeline
FANS Manager
Greenville County School District
04.2018 - Current
FANS Assistant Manager
Greenville County School District
10.2017 - Current
FANS Operator
Greenville County School District
04.2014 - 10.2017
Vocational Instructor
Greenville Technical Collete
08.2004 - 04.2014
Medical Office Manager, Coder And Insurance - Indirect Patient Care With National Certifications