Angela Mccathern
Pageland
Summary
Dynamic professional with a versatile background in referral coordination and textile production. Known for strong attention to detail and problem-solving skills, contributing to increased productivity and improved patient experiences.
Overview
9
9
years of professional experience
Work History
Referral Services Coordinator
Virta Health
Remote
01.2023 - Current
- Coordinated referral processes to ensure timely patient access to services.
- Developed and maintained relationships with healthcare providers for effective collaboration.
- Streamlined patient information management using electronic health record systems.
- Trained new team members on referral procedures and system utilization.
- Monitored referral outcomes, identifying trends to improve service delivery.
- Led initiatives to optimize referral workflows, increasing operational efficiency.
- Collaborated with multidisciplinary teams to enhance patient care pathways.
- Developed strong relationships with referring physicians, resulting in increased referrals and overall network growth.
- Implemented process improvements that enhanced provider communication and satisfaction.
- Established open lines of communication with healthcare partners, fostering trust-based relationships that drove consistent growth in referral volumes.
- Contributed to the development of referral resource materials, enhancing the overall patient experience by providing accessible information on available services.
- Maintained detailed records of referrals, ensuring compliance with regulatory requirements and internal policies.
- Managed high-volume referral requests, ensuring timely responses and accurate documentation.
- Participated in interdepartmental meetings, sharing insights regarding referral trends that informed broader organizational planning initiatives.
- Provided exceptional customer service to patients and families throughout the entire referral process.
- Implemented new referral tracking software, leading to more efficient workflows and reduced processing times.
- Prevented potential delays in care by promptly addressing any issues or concerns related to patient referrals.
- Improved operational efficiency by regularly reviewing referral processes and implementing data-driven improvements as needed.
- Enhanced patient experience by efficiently managing referral processes and liaising with healthcare professionals.
Weaver Operator
Cardinal Health
Camden, SC
03.2019 - 11.2022
- Operated weaving machinery to produce high-quality textile products efficiently.
- Monitored production processes, ensuring adherence to safety and quality standards.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Collaborated with team members to optimize workflow and resolve production issues promptly.
- Implemented process improvements that increased productivity and reduced material waste.
- Maintained accurate records of production metrics for quality assurance purposes.
- Increased customer satisfaction through close attention to detail in fabric design, texture, and pattern.
- Spearheaded efforts to adopt sustainable practices within the workplace, minimizing waste generation and promoting environmentally friendly approaches in textile manufacturing processes.
- Streamlined communication between departments, leading to improved coordination in production planning and execution.
- Installed, leveled and aligned machine components such as gears, chains, guides and needles to set up machinery for operation.
- Conducted regular equipment inspections to minimize downtime due to malfunctions or breakdowns.
- Developed strong relationships with suppliers, ensuring timely delivery of raw materials for uninterrupted production flow.
- Proactively resolved issues related to yarn tension, shedding mechanisms, or shuttle movement to maintain consistent product quality.
- Inspected woven cloth to detect weaving defects.
- Used air hoses, cleaning solutions, oil cans and rags to clean, oil and lubricate machines.
- Consistently met deadlines by efficiently managing multiple projects simultaneously.
Assembly Line Machine Operator
3m Health Information Systems
Monroe, NC
02.2017 - 02.2019
- Operated assembly line machinery to ensure efficient production flow.
- Monitored equipment performance and performed routine maintenance to minimize downtime.
- Collaborated with team members to enhance workflow efficiency and output quality.
- Trained new operators on safety protocols and machine operation procedures.
- Maintained accurate records of production data for reporting and analysis purposes.
- Fostered a positive work environment through effective communication and collaboration with colleagues, boosting overall team morale.
- Provided valuable feedback on equipment performance to inform continuous improvement efforts within the facility.
- Achieved consistent on-time delivery of products by ensuring timely completion of assigned tasks according to production schedules.
- Streamlined workflow with efficient organization of tools, parts, and work area for quick access during shifts.
- Maintained high product quality by performing regular inspections and making necessary adjustments.
- Collaborated with team members to meet production goals and maintain a safe working environment.
- Actively participated in team meetings, contributing ideas for process improvements resulting in increased overall efficiency.
- Increased production efficiency by monitoring and adjusting machine settings for optimal performance.
- Enhanced workplace safety by strictly adhering to company policies and procedures during machine operation.
- Minimized production delays by promptly reporting any mechanical issues or malfunctions to supervisors for timely resolution.
- Assisted with continuous improvement initiatives such as implementing lean manufacturing concepts which helped in reducing production waste.
- Ensured accurate record-keeping and data entry related to daily production output, supporting overall tracking efforts within the facility.
- Demonstrated strong attention to detail while handling delicate components or executing precise assembly instructions.
- Reduced machine downtime with proactive maintenance, troubleshooting, and repair tasks.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Education
High School Diploma -
South Carolina Department of Education
Columbia, SC11-2013
Skills
- Quality control inspection
- Yarn spinning techniques
- Adaptive weaving techniques
- Textile industry trends awareness
- Warp preparation expertise
Timeline
Referral Services Coordinator
Virta Health
01.2023 - Current
Weaver Operator
Cardinal Health
03.2019 - 11.2022
Assembly Line Machine Operator
3m Health Information Systems
02.2017 - 02.2019
High School Diploma -
South Carolina Department of Education