Angela Russell
Eutawville
Summary
Dynamic professional with experience as a Switcher at ADUSA, excelling in team collaboration and quality control. Proven ability to optimize product flow and enhance operational efficiency through meticulous attention to detail. Skilled in equipment operation and safety protocols, ensuring a hazard-free environment while driving continuous improvement initiatives.
Experienced with handling patient inquiries and providing support in healthcare setting. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures, contributing to efficient and effective service delivery.
Overview
7
7
years of professional experience
Work History
Switcher
ADUSA
11.2025 - Current
- Operated switcher equipment to efficiently move products within warehouse environment.
- Coordinated product flow between loading and unloading docks to optimize space utilization.
- Conducted routine inspections of switcher machinery to ensure operational safety and efficiency.
- Collaborated with team members to maintain accurate inventory levels during product transfers.
Heavy Equipment Operator
SCDOT
10.2023 - 11.2025
- Performed routine maintenance and inspections to ensure equipment safety and functionality.
- Collaborated with team members to follow safety protocols and maintain a hazard-free work environment.
- Monitored fuel levels and reported any mechanical issues to supervisors promptly.
Medical Office Technician
Holly Hill Primary Care
01.2022 - 05.2022
- Managed patient scheduling to optimize workflow and reduce wait times.
- Assisted in maintaining accurate medical records using Electronic Health Records (EHR) system.
- Coordinated communication between medical staff and patients, enhancing service delivery.
- Processed insurance claims efficiently, ensuring compliance with healthcare regulations.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Reviewed files, records and other documents to obtain information to respond to requests.
Patient Care Technician
Internal Medical Associates
12.2018 - 11.2019
- Assisted in maintaining accurate medical records using Electronic Health Records (EHR) system.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Diploma - Professional Truck Driving
Miller-Motte Technical College
North Charleston, SC06.2023
Diploma - Healthcare (Medical Office Assisting)
Orangeburg-Calhoun Technical College
Orangeburg, SC08.2018
Skills
- Team collaboration
- Quality control monitoring
- Continuous improvement mindset
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Insurance verification
- Medical billing
- EHR management
- Customer service
- EMR
- Patient registration
- Scheduling diagnostic procedures
Timeline
Switcher
ADUSA
11.2025 - Current
Heavy Equipment Operator
SCDOT
10.2023 - 11.2025
Medical Office Technician
Holly Hill Primary Care
01.2022 - 05.2022
Patient Care Technician
Internal Medical Associates
12.2018 - 11.2019
Diploma - Professional Truck Driving
Miller-Motte Technical College
Diploma - Healthcare (Medical Office Assisting)
Orangeburg-Calhoun Technical College