Dynamic retail leader with a track record of increasing sales and optimizing store performance. Focused on strategic team development, effective inventory management, and delivering exceptional customer service in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
It’s A Fashion Metro
Hartsville
08.2025 - Current
Lead store operations, staffing, and sales performance
Recruit, train, and develop team members
Manage schedules, inventory, shipments, and visuals
Execute planograms, markdowns, and daily priorities
Customer Service / Loan Processor
Security Finance
Hartsville
09.2024 - 04.2025
Process payments, manage accounts, and ensure compliance
Deliver strong customer service and support operations
Assistant Store Manager
Shoe Carnival
Florence
01.2024 - 12.2024
Supported operations, merchandising, and sales performance
Store Manager
Claire’s
Florence
01.2022 - 12.2024
Managed staffing, scheduling, and store performance
Oversaw inventory, shipments, visuals, and POS operations
Store Manager
Dollar Tree
Hartsville
01.2020 - 12.2022
Led daily operations, managing hiring, scheduling, and inventory to ensure smooth store functionality
Improved customer service experience by efficiently managing freight logistics and timely product availability
Education
Associate of Science & Associate of Arts - Office Management
Tallahassee Community College
Tallahassee, FL
11-2019
Skills
Store Operations
Sales & KPI Performance
Inventory & Shipments
Store Layout Optimization
POS Systems
Scheduling
Budget Management
Team Leadership
Staff Development
Customer Service
Certification
Microsoft Office Specialist (Word, PowerPoint, Access)
Office Management Certification
Timeline
Store Manager
It’s A Fashion Metro
08.2025 - Current
Customer Service / Loan Processor
Security Finance
09.2024 - 04.2025
Assistant Store Manager
Shoe Carnival
01.2024 - 12.2024
Store Manager
Claire’s
01.2022 - 12.2024
Store Manager
Dollar Tree
01.2020 - 12.2022
Associate of Science & Associate of Arts - Office Management