Angeles Merida
Bluffton
Summary
Knowledgeable barista and shift supervisor committed to delivering high-quality beverages and exceptional customer service. Proven ability to resolve customer complaints and maintain a clean, efficient work environment. Focused on team success by promoting collaboration and ensuring compliance with food safety standards.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Bluffton
01.2026 - Current
- Supervised daily operations and managed partners to ensure smooth shift transitions.
- Resolved customer complaints to enhance customer satisfaction and maintain a positive store atmosphere.
- Promote positive team morale by encouraging collaboration among partners.
- Ensure compliance with food safety and sanitation practices in the store.
- Monitored stock levels of coffee beans, syrups, and supplies to ensure uninterrupted service.
- Close store by counting money at end of shift, restocking shelves and cleaning work areas.
Barista
Starbucks
03.2025 - Current
- Prepared high-quality beverages following standardized recipes and allowing customer preferences.
- Maintained cleanliness and organization, following procedures on time.
- Provided exceptional customer service by actively listening and addressing customer needs.
- Operated espresso machines and other brewing equipment with precision and care.
- Adapted quickly to changing menu items and seasonal promotions, ensuring product knowledge remained current.
Barista/Team Member
Target
05.2024 - 03.2025
- Assisted customers with product selection, providing knowledgeable recommendations based on preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash and credit payments, maintaining a balanced cash drawer throughout shifts.
- Greeted customers entering the store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Team Member
Cinemark
05.2021 - 04.2024
- Monitored food safety standards and maintained the cleanliness of work areas.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Processed ticket sales and exchanges efficiently, ensuring smooth customer transactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each show.
Education
High School Diploma -
Bluffton High School
Bluffton, SC05-2022
Skills
- Time management
- Customer engagement
- Attention to detail
- Team player
- Bilingual
- Fluent in Spanish
- Cleanliness
- Team supervision
- Food safety compliance
- Multitasking abilities
Languages
- Spanish
- English
Timeline
Barista Shift Supervisor
Starbucks
01.2026 - Current
Barista
Starbucks
03.2025 - Current
Barista/Team Member
Target
05.2024 - 03.2025
Team Member
Cinemark
05.2021 - 04.2024
High School Diploma -
Bluffton High School