Angelica Avila
Gaffney
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills
Overview
2
2
years of professional experience
Work History
Receptionist
ReGenesis Health Care
Spartanburg
06.2025 - 02.2026
- Managed front desk operations and greeted patients with professionalism.
- Scheduled appointments and coordinated patient flow efficiently.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Processed patient registrations and verified insurance information accurately.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Hamrick
Customer Service Department
Gaffney
01.2024 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Gaffney High School
Gaffney, SCSkills
- Excellent communication skills
- Customer service and patient service
- Appointment scheduling
- Organization and multitasking
- Fast learner and adaptable
- Front office coordination
- Microsoft office knowledge
- Bilingual
- Creating a welcome environment for patients
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist
ReGenesis Health Care
06.2025 - 02.2026
Hamrick
Customer Service Department
01.2024 - 02.2025
Gaffney High School