Angie Conklin
Ware Shoals
Summary
Dynamic administrative professional with a proven track record at the Eighth Circuit Solicitor's Office, excelling in case management and client relations. Skilled in data entry and problem-solving, I enhanced workflow efficiency and boosted customer satisfaction through effective communication and meticulous record-keeping. Committed to fostering positive team collaboration and delivering exceptional support services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Juvenile Court Administrative
Eighth Circuit Solicitor's Office
Greenwood, SC
12.2025 - Current
- Assisted in case preparation by organizing files and documentation for attorney review.
- Facilitated communication between clients and attorneys, enhancing client relations and service efficiency.
- Implemented office procedures that improved response times on case inquiries from clients and stakeholders.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
Assistant Drug Court Administration
Eighth Circuit Solicitor's Office
Greenwood, SC
10.2018 - Current
- Conducted legal research to support case strategies and enhance team knowledge base.
- Coordinated communication between clients, staff, and external agencies to ensure timely updates.
- Maintained accurate records within case management systems to improve data accessibility.
- Drafted correspondence and legal documents under supervision, ensuring compliance with office standards.
- Developed scheduling processes for appointments and court appearances to optimize workflow efficiency.
- Participated in team meetings to discuss case developments and contribute ideas for process improvement.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Supported senior management to make informed decisions, conducting thorough market research.
- Boosted team productivity with regular preparation of detailed reports and presentations.
Administrative Assistant
Eighth Circuit Solicitor's Office
Greenwood, SC
10.2018 - Current
- Assisted in preparing legal documents and court filings accurately.
- Organized case files and maintained electronic records efficiently.
- Communicated with clients and external agencies to facilitate case processes.
- Implemented office procedures to enhance workflow efficiency.
- Coordinated meetings, including logistics and materials preparation.
- Developed tracking systems for deadlines and case progress updates.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Criminal Science
Piedmont Technical College
Greenwood, SC05.2014
High School Diploma -
Ware Shoals High
Ware Shoals, SC05.1998
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- Workload management
- File and record keeping
- Support services
- Administrative duties
- Basic mathematics
- Schedule and calendar management
- Office administration
- Administrative support
- Schedule coordination
- Conflict resolution
- Data confidentiality
- Multi-line phone systems
- Record preparation
- Report generation
- Mail sorting and distribution
- Multitasking and organization
- Flexibility and adaptability
- Client interaction
- Record keeping
Certification
Notary expires in 2031
Timeline
Assistant Juvenile Court Administrative
Eighth Circuit Solicitor's Office
12.2025 - Current
Assistant Drug Court Administration
Eighth Circuit Solicitor's Office
10.2018 - Current
Administrative Assistant
Eighth Circuit Solicitor's Office
10.2018 - Current
Criminal Science
Piedmont Technical College
High School Diploma -
Ware Shoals High