Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Anita Raffield

Anita Raffield

Johnston,SC

Summary

Adept at enhancing patient experience and streamlining phlebotomy processes, I leveraged my expertise in lab safety and exceptional communication skills at Laboratory Corporation of America to significantly improve test completion rates and patient satisfaction. My leadership in cross-training initiatives and adherence to HIPAA regulations underscore my commitment to excellence in patient care and team development.

Phlebotomy professional with focus on team collaboration and achieving results. Skilled in venipuncture, patient interaction, and maintaining accurate records. Known for adaptability and reliability in dynamic healthcare environments. Strong communicator with proven leadership abilities and commitment to high standards.

Knowledgeable about phlebotomy techniques and laboratory safety standards, with keen interest in learning and growing within field. Brings understanding of patient care principles and adherence to regulatory guidelines, coupled with strong organizational and multitasking abilities. Ready to use and develop skills in specimen collection and team coordination within Desired Position role.

Developed strong leadership and organizational skills in high-volume healthcare environment, ensuring smooth operations and adherence to safety standards. Excel in communication and team coordination, driving efficiency and accuracy in phlebotomy practices. Seeking to transition these skills into new field, leveraging background in healthcare to contribute effectively to diverse professional settings.

Qualified Desired Position with strong background in phlebotomy leadership. Successfully managed team, ensuring high standards of patient care and accuracy. Demonstrated expertise in both patient interaction and technical procedures.

Healthcare professional with extensive experience in phlebotomy and team leadership. Proven track record of improving efficiency and ensuring compliance with safety protocols. Known for fostering collaborative environment and adapting to changing demands, ensuring reliable and consistent results.

Experienced with managing phlebotomy operations and team coordination. Utilizes leadership skills to ensure smooth workflow and high-quality patient care. Knowledge of clinical procedures and safety regulations essential for maintaining productive and compliant environment.

Thriving in collaborative and fast-paced environments, I bring thorough understanding of phlebotomy procedures and laboratory safety protocols, along with proficiency in venipuncture and specimen handling. Familiar with best practices in patient care and data management, ensuring accuracy and efficiency in all tasks. Committed to fostering positive team atmosphere and improving patient outcomes through effective leadership and meticulous attention to detail. Highly-skilled phlebotomist with Number years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused Phlebotomist bringing Number-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Dependable Job Title effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.

Overview

21
21
years of professional experience

Work History

Phlebotomy Team Lead

Laboratory Corporation of America
11.2020 - Current
  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
  • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
  • Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
  • Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
  • Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
  • Spearheaded process improvements that led to reduced patient discomfort during blood draws.
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Collaborated with laboratory staff to maintain proper specimen handling, storage, and transport procedures, resulting in fewer rejected samples.
  • Ensured proper clinical documentation by meticulously recording all relevant information for each patient encounter.
  • Achieved high customer satisfaction scores by addressing concerns promptly and professionally.
  • Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
  • Established strong relationships with patients through compassionate care and excellent bedside manner.
  • Reduced patient wait times through strategic scheduling and workflow adjustments.
  • Increased patient confidence by maintaining thorough knowledge of the latest industry standards in phlebotomy techniques.
  • Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
  • Packaged and shipped specimens to central lab daily.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.
  • Participated in quality assurance and competency assessment initiatives.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Verified patients' identification for proper sample collection.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Provided guidance and support to laboratory personnel.

Phlebotomist

Clincal Pathlogy
01.2007 - 11.2020


  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Participated in quality assurance and competency assessment initiatives.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.

Phlebotomist

Mullins Laboratory
09.2003 - 09.2007
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Participated in quality assurance and competency assessment initiatives.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Performed laboratory tests to assist physicians in diagnosis.

Education

Certificate - Phlebotomy

Aiken Technical College
Aiken, SC
05.1996

Skills

  • Lab safety compliance
  • Patient care excellence
  • Sample and specimen collection
  • HIPAA compliance
  • Specimen labeling procedures
  • Patient support
  • Health and safety
  • Specimen handling
  • Data entry
  • Infection control
  • Patient preparation
  • Paperwork processing
  • Specimen preparation
  • Patient assessment
  • Regulatory compliance
  • Sanitation and sterilization
  • Communication
  • Venipuncture and capillary puncture
  • Specimen collection and storage
  • Proper labeling
  • Teamwork
  • Customer service
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Phlebotomy technician (PT)
  • Finger stick method
  • Team building
  • Task prioritization
  • Specimen collection
  • Self motivation
  • Team leader
  • Phlebotomy technician

Professionalism

Accomplishments

My biggest accomplishment is being awarded Labortorian of the year in 2022.

Timeline

Phlebotomy Team Lead

Laboratory Corporation of America
11.2020 - Current

Phlebotomist

Clincal Pathlogy
01.2007 - 11.2020

Phlebotomist

Mullins Laboratory
09.2003 - 09.2007

Certificate - Phlebotomy

Aiken Technical College
Anita Raffield