Aniyah Henry

In my position it is my responsibility to ensure that the restaurant is running smoothly. I run the "People" side of the restaurant. I am in charge of hiring, uniforms, scheduling, team availability and managing our online platforms. I issue disciplinary documents and communicate terminations. I have the responsibility of completing our government documents and overall ensuring our team is taken care of! I have been working for the company since I was fifteen years old, so they entrusted me to run such a pivotal department of the restaurant.

I managed our team daily to ensure the optimization of our labor and the deliverance of quality service. I frequently worked with our new hires to coach them on our code of conduct and policies. I ensured our restaurant stayed cleaned, oversaw team behavior and was a direct contact to unsatisfied guests. I created documents to help with the flow of the restaurant and implemented new policies and procedures. I ensued disciplinary documents and hosted celebrations for team appreciation!