Anna Cross
Charleston,SC
Summary
Driven individual with experience at Chick-fil-A and Shoe Carnival, excelling in customer service and teamwork. Proven ability to adapt quickly in fast-paced environments while training new team members. Strong problem-solving skills complemented by effective cash handling expertise, consistently enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
Shoe Carnival
02.2025 - Current
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled returns and exchanges professionally while adhering to company policies and maintaining customer satisfaction.
- Enhanced customer satisfaction by providing personalized shoe recommendations and fitting assistance.
- Assisted in inventory management tasks, ensuring accurate stock levels for efficient store operations.
Team Member
Chick-fil-A
07.2023 - 01.2025
- Completed tasks in the drive thru, bagging the food, making drinks, making desserts, restocking, and in the kitchen many times.
- Communicated effectively with customers, supervisors, and team members.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Assisted new employees during training sessions.
- Trained new team members on company policies and procedures.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
Education
High School Diploma -
Lowcountry Accelerated Academy
North Charleston, SC06.2025
Skills
- Customer service
- Teamwork and collaboration
- Cash handling
- Cleaning
- Problem-solving
- Leadership qualities
- Adaptability and flexibility
- Order preparation
Certification
CPR Certification
Timeline
Store Associate
Shoe Carnival
02.2025 - Current
Team Member
Chick-fil-A
07.2023 - 01.2025
High School Diploma -
Lowcountry Accelerated Academy
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