Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Anna Matthews

Anna Matthews

Charleston

Summary

Assistant Manager at Ash & T's Bridal & Formals with expierience in team leadership and customer relations. Successfully trained staff, enhancing service quality and operational efficiency. Skilled in inventory management and problem-solving, fostering a welcoming environment that drives customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Ash & T's Bridal & Formals
03.2024 - Current
  • Assist in training new team members on company policies and procedures.
  • Contribute to inventory management by tracking stock levels and placing orders as needed.
  • Supervise day-to-day operations to meet performance, quality and service expectations.
  • Maintain a clean, safe, and organized store environment to enhance the customer experience.
  • Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Hostess

Pier 101
03.2023 - 08.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Monitored dining area cleanliness and set up tables for optimal flow and presentation.
  • Developed rapport with regular customers, fostering community engagement within the restaurant environment.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree -

Trident Technical College
Charleston

High School Diploma -

Oceanside Collegiate Academy
Mt. Pleasant, SC
05-2025

Skills

  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff training and development

Interests

Allstar competitive chearleader for 6 years My time in the gym conditioning for cheer has given me a love of fitness I enjoy high intensity class workouts and am always seeking new class opportunities

Timeline

Assistant Manager

Ash & T's Bridal & Formals
03.2024 - Current

Hostess

Pier 101
03.2023 - 08.2025

No Degree -

Trident Technical College

High School Diploma -

Oceanside Collegiate Academy

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Anna Matthews